Our TDoD service has stopped and these errors are in the log file:
FATAL GTWCFHost.GTWCFHost - Exception occurred while validating license
FATAL GTWCFHost.GTWCFHost - Exception Code: licence_error_loading_server_key. Exception Message: Error loading server key: Error executing: select pk_gtrep_lic.f_get_clob (:lClobID)
from dual:\r\nORA-03113: end-of-file on communication channel
Process ID: 15073908
Session ID: 1120 Serial number: 12961
FATAL GTWCFHost.GTWCFHost - Stack Trace: at GT.TDMoD.Services.Security.Licence.ReturnServerLicence(String lsServerLicence)
at GT.TDMoD.Services.Security.Licence.TestServerLicence()
at GTWCFHost.GTWCFHost.licenseTimer_Elapsed(Object sender, ElapsedEventArgs e)
FATAL GTWCFHost.GTWCFHost - Closing service host
FATAL GTWCFHost.GTWCFHost - Service host closed
To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1130932.html