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Change agent's description

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  • 1.  Change agent's description

    Posted 03-23-2018 04:06 PM

    I need to change the description of a large group of agents. How can I do it in a massive way?
    Is the text of the description inside any file in the agent's installation folder?Agent management



  • 2.  Re: Change agent's description
    Best Answer

    Posted 03-27-2018 10:08 PM

    Hi 

     

    Agent description is stored in servers table of database.

    You may be able to update agent records massively, but it is not supported way. 

    If you want to do that, please take system backup before.

     

     

     

    I tried following steps using RA 6.5 in house.

    1. Stop RA service on management server.

    2. Run following query.

    update servers set server_description='BBB' where server_description='AAA'

    3. Start RA service.

    4. Open Automation Studio. Description was updated from AAA to BBB.

     

     

    Thanks

    Yas



  • 3.  Re: Change agent's description

    Posted 03-28-2018 03:18 PM

    Thanks.
    Is it absolutely necessary to stop RA service?



  • 4.  Re: Change agent's description

    Posted 03-28-2018 08:54 PM

    Yes, I think.

    Server information is cached in LevelDB. Although update query will change records, cache still have old information without additional step.

     

    Attention again; this is not supported steps, so it is possible that my verification is not enough. Please verify on your test environment and consider the risk.

     

    Thanks

    Yas



  • 5.  Re: Change agent's description

    Posted 04-04-2018 09:36 PM

    Hi Javier JVRS79,

     

    Is my reply answered your question? If so, please click "Mark Correct" on my answer.

    If you have additional questions, please let us know.

     

    Thanks

    Yas



  • 6.  Re: Change agent's description

    Posted 04-11-2018 10:48 PM

    Hi,

     

    I believe your question was answered, so I will mark my reply as correct answer.

    If you need additional help, please open new thread on this community, or open a support case.

     

    Best Regards

    Yas