we have a change of our service provider here in the company and they are using Service Now.
With CA Release Automation we need to create requests in Service Now automatically and I actually found an action pack for that.
But when trying to run a test with the "ServiceNow - Create New Entity" action I'm getting a timout on connect.
(1) Does this action pack still works with newer Serivce Now versions?
(2) Anyone have insight on what exactly the action does? (e.g. REST Call to Service Now)
(3) If this action pack doesn't work anymore, what's your advice on connecting to service now?
If required I can also open a case for that, but I thought I'm hitting up the community first