Clarity

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  • 1.  Reversed WIP Transactions

    Posted Apr 15, 2022 06:17 AM
    Hello All,

    We are currently using Clarity v16.0. We have a issue in the WIP transactions.

    One of the clarity admin team member 'Reversed' all the Timesheet Transactions of a Resource from 1/1/2022 to 4/15/2022 due to Rate change , instead of using 'Calculate New Rate' he reversed all the transactions.

    Now what can be done to bring back the transactions, as it is reversed we are not able to see the transactions in UI also , teh old rate is only being used for this time period.

    Please let me know your suggestions.

    Thanks
    Pavithra


  • 2.  RE: Reversed WIP Transactions

    Posted 13 days ago
    Cannot think of any other way than using a backup of what you would have before the WIP reversal

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    Regards
    NJ
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  • 3.  RE: Reversed WIP Transactions

    Broadcom Employee
    Posted 12 days ago
    Pavithra,
    How many timesheets/transactions are you talking about ?

    There are a few options but they probably need help from Support.
    1) Create the manual WIP transactions again but do not import these back to the assignments
        - For this Support would need to be involved so the records are not posted back on the Import Financial Actuals job

    2) Work with support to identify the exact timesheets and perhaps they can be processed again with Support's assistance.

    So either way I would open a case and work with Support.

    If you do open a case please reply to the post so I can check for the case.

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    Liz Williamson
    Principal Support Engineer - Clarity
    Broadcom
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