Allocation Cost issue

[Michael Thibault]

I have a resource that has a rate in the rate matrix of $101.  They are allocated to a project for 441 hours.  When I run the Update Cost Totals job I get an allocated Cost of $1,491.00.  Other resources on this project have the same issue.  Other projects are fine.

Clarity 15.6.0

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Manager, PPM Strategy and Support
TD Bank Group
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[Pratyush Prateek]

Some of the things that could potentially be happening (may also be something completely different based on your setup)

1. Rate Matrix Extraction job has not run from the time this project was setup and/or rates were updated in the matrix.
2. System isn't able to find a match. Are you able to do a Populate From Investment team without errors in the cost plan?
3. There are records in the rate matrix with the cost rate you are getting above and you have a column in the matrix matching to some attribute on your project resulting in the system picking up this rate. See table below for various columns and how clarity would be trying to source them.

Value	Team Member	Primary Source	Secondary Source
Charge Code	Resource or Role	Investment	None. The field is blank if the value is undefined on the investment.
Cost Type	Resource or Role	Investment	N/A (Cost type is a required field for an investment)
Input Type Code	Resource	Resource	None. The field is blank if the value is undefined on the resource, or if the team member is a role.
Input Type Code	Role	N/A	The field is blank if the team member is a role.
Department	Labor Resource	Entity source location	Investment
Department	Non-labor Resource	Entity source location	Investment
Department	Role	Staff OBS Unit	Investment
Location	Labor Resource	Entity source location	Investment
Location	Non-labor Resource	Entity source location	Investment
Location	Role	Staff OBS Unit	Investment
Transaction Class	Resource	Resource	None. The field is blank if the value is undefined on the resource.
Transaction Class	Role	Role	None. The field is blank if the value is undefined on the role.
Resource	Resource	Team Member	None
Resource	Role	NA	The field is blank if the team member is a role.
Resource Class	Resource	Resource	None. The field is blank if the value is undefined on the resource.
Resource Class	Role	Role	None. The field is blank if the value is undefined on the role.
Role	Resource	Team role	If there is no team role, the resource primary role is used. The field is blank if the resource has no primary role.
Role	Role	Team role	If there is no team role, the team member (role) is used.

[Liz Williamson]

It appears it is picking up a rate of about $3.38  (1491/441).  Do you have a rate like that in the matrix?  

There was a bug where the costs were getting divided by 3600 but it does not appear that is the case here either.
If it did not find a rate for the allocation cost for some reason it could pick up $1 which it is not doing either.

I agree that you need to check to make sure what the match is in the matrix and also that the dates in the matrix cover the dates of the project or allocation.

If you need additional assistance please open a support case.

Liz Williamson