Hi Paul
The heartbeat is getting updated and you can see the time stamp updated, the problem is process engine Icon is turning grey and it looks like its unable to communicate. Will it be possible to share the properties.xml and are you running app and BG on single server?
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Thanks & Regards
Suman Pramanik
Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
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Original Message:
Sent: 07-24-2021 02:31 AM
From: Paul Schofield
Subject: Process Engines
All,
Has anyone else seen an issue with the process engines not showing up on the "Process Engines" screen in the Administration side of the house?
We migrated the on-premise test environment to AWS, and we were thus forced to stop using the out of the box multicast and start using JDBC Ping. All seems to be OK, except the process engines are not showing up:
I've blanked out the originals (from production) and as can be seen the last heartbeat was back in June (when the backup was taken).
The processes appear to be running though:
How does the Process Engines screen monitor heartbeats? Is it via multicast (which we are no longer using)?
Any thoughts greatly appreciated.
Paul