Welcome to the Clarity SaaS Transition Blog series. This blog series provides customers with updates regarding the Clarity SaaS transition to the Google Cloud Platform™ (GCP). In the first six blogs, Broadcom provided updates on various aspects of the migration including the overview, pre-transition activities, the actual transition process, and the various authentication methods available in GCP.
In this post, the focus will be on the activities customers and Broadcom will perform after the production environment is transitioned to the GCP data center.
Once the Broadcom PoC informs customers that the production environment is ready for testing, customers should immediately begin testing activities. Customers will have a final opportunity to test the system and provide a Go/No Go decision to your Broadcom PoC.
If customers encounter any issues during their production environment testing, they should contact the Broadcom PoC immediately who will manage the triage and issue resolution process.
As part of the transition to the GCP data center, Broadcom will convert a customer's custom Jaspersoft reports. In order to prepare, customers need to be aware that Broadcom will take a tiered approach. Broadcom will work with the customer to select a few key reports to be made available during a customer's non-production environment testing period. These reports will also be available when the customer goes live in the GCP data center. The remaining reports will be delivered after customers have gone live in the GCP data center.
Please review the following information to ensure you are prepared for the transition:
If customers have more than one non-production environment, the Broadcom PoC will work with you to identify which non-production environment should be transitioned first to the GCP data center. All other remaining non-production environments will be cloned, from production, and provisioned in the GCP data center after the production environment is transitioned successfully.
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