Welcome to the Clarity PPM SaaS Transition Blog series. This blog series will provide you updates around the Clarity PPM SaaS transition to the Google Cloud Platform™ (GCP). In order to keep our customers informed of our SaaS transition, we will be posting blogs, on a regular basis, on various transition-related topics.
Let's start this post by reviewing the current status. As of Jan 2020, Broadcom has started provisioning new customers in the GCP based SaaS platform. We have also made progress towards transitioning current Clarity PPM SaaS customers to GCP.
However, the original Clarity PPM SaaS transition timeline, communicated in October 2019, has been delayed. We intend to begin the Clarity PPM SaaS transitions in March 2020. The initial set of customers targeted to transition to GCP, in March, have been contacted by their single point of contact (PoC) from Broadcom. These customers are now preparing for the transition.
While you wait for your Broadcom PoC to contact you, let's review some key activities that you will perform after they contact you:
- Be ready to discuss the transition plan and details with the PoC. An overview of the transition plan is covered in this blog post. The detailed transition plan will be addressed in our next post.
- Conclude development activities before beginning the transition of the non-production environment and move/backup the development data to the production environment.
- If your organization's firewall includes IP address filtering, you will need to update the firewall settings to allow inbound traffic from the external facing IP addresses of the service in GCPs.
- Work with your PoC to ensure that you can reach the GCP datacenter from your business network.
- Work with your integration team to initiate an HTTPS call to the URL that will be shared for your region to ensure that inbound integrations to the service are also reachable.
Overview of the Transition Process
The high-level process that we will follow to migrate Clarity PPM SaaS from our current data center to GCP is given below. Our next blog post on 2nd March will provide more information about how to be ready for the SaaS transition.
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Thanks & Regards
Suman Pramanik
Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
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