To: Clarity Partners & Customers
Subject: Action required - 16.0.2 Upgrade Log issue (ID DE65030)
This message is to inform you of a minor defect discovered late in Clarity's 16.0.2 QA testing cycle. This issue will be resolved in the Clarity 16.0.3 release (targeting Aug-2022).
Overview:
The install.log will not capture installation specific data following a Clarity 16.0.2 installation or an upgrade to Clarity 16.0.2.
Workaround:
The recommended workaround is detailed in KB241353. The following documented steps for all Clarity 16.0.2 installations and upgrades should be followed to ensure expected log data is captured.
Resolution:
This issue will be resolved in the Clarity 16.0.3 release (targeting Aug-2022).
Note: This issue does not impact Clarity installations, upgrades, or application functionality. Customers not following the recommended workaround will simply not have access to installation specific log file data.
Thank you,
Clarity Team