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Jasper server service in Windows services does not work

  • 1.  Jasper server service in Windows services does not work

    Posted 11-11-2020 09:34 AM
    Edited by Thiago Pimenta 11-12-2020 03:07 PM
    Hi,

    The command "service.bat install" was used and the service was successfully installed.

    I can start it in Windows Services, but this initialization has no real effect.


    If I start the service through startup.bat the server is available and works correctly, the problem only occurs with the Windows service.

    The parameters below are configured, but I believe that some important parameter is missing for the service to work.

    Java tab parameters:

    -Dcatalina.home=C:\JASPER_7.1.3_6.3.0.14\_Tomcat\tomcat-8.5.43-JASPER
    -Dcatalina.base=C:\JASPER_7.1.3_6.3.0.14\_Tomcat\tomcat-8.5.43-JASPER
    -Dignore.endorsed.dirs=C:\JASPER_7.1.3_6.3.0.14\_Tomcat\tomcat-8.5.43-JASPER\endorsed
    -Djava.io.tmpdir=C:\JASPER_7.1.3_6.3.0.14\_Tomcat\tomcat-8.5.43-JASPER\temp
    -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
    -Djava.util.logging.config.file=C:\JASPER_7.1.3_6.3.0.14\_Tomcat\tomcat-8.5.43-JASPER\conf\logging.properties
    -XX:MaxPermSize=3072m
    -Duser.hom=C:\Users\Administrator

    Startup and Shutdown mode: jvm

    CATALINA_HOME is set to the tomcat root path.

    JAVA_HOME and JRE_HOME:
    JAVA_HOME and JRE_HOME

    Thanks in advance

    #jasperserver #jasperserverinstall
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    Analista de Sistemas
    Ágila Tecnologia da Informação
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  • 2.  RE: Jasper server service in Windows services does not work

    Broadcom Employee
    Posted 11-16-2020 09:47 AM
    Edited by Nika Hadzhikidi 11-16-2020 09:47 AM
    Hi Thiago

    In your existing parameters, there is a typo and 'e' is missing: -Duser.hom=C:\Users\Administrator
    Can you try correcting this and then retry?


    If this doesn't help, see if you can follow this document and look for any differences:
    https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=757792

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    Nika Hadzhikidi
    Sr Principal Support Engineer
    Broadcom
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