Hi Arunachalam,
The problem is happening because you have implemented a custom process for converting the Idea to a Project. However, having said that the process is customized, I guess you need to put an additional condition which will be controlling the existence of the CONVERT button. May you can mention that this button will only appear when the status of the IDEA is not "Converted". Have a look and see if you get any scope to add such a condition. Hope that helps.
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Abhisek Dhar
Senior Engineer
Clarity PPM Support
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Original Message:
Sent: 10-29-2019 03:12 PM
From: Arunachalam Angusamy
Subject: How to hide a button "Convert" under Idea
Hello Everyone,
I have the custom workflow to convert an Idea to project. Once the idea is changed to "Converted" status, I could still the "Convert" button enabled so users are not checking the project entry created. They are again manually clicking the "Convert" button and creating a duplicate entry.
Any inputs will be appreciated to remove this "Convert" button once the Idea status changed to "Converted" status.