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Could not run any jaspersoft report

  • 1.  Could not run any jaspersoft report

    Posted 03-06-2019 03:22 AM

    Hello,

     

    We are having this issue " 

    Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded

    " when running any jaspersoft reports.

     

    Any help or guidance to resolve this issue will be appreciate ?

     

    Thanks and regards,

    Karim



  • 2.  Re: Could not run any jaspersoft report

    Posted 03-06-2019 10:48 AM

    Hi Karim

     

    Can you connect to Jaspersoft server as superuser and check if this folder exists?

     

    /ca_ppm/templates

     

    If it does check for the file:

    reportStyleTemplate_null

     

    If you're missing any files try recreating them with importing from another environment. Here are the instructions on how to do it:

    https://docops.ca.com/ca-ppm/15-5-1/en/advanced-reporting-with-jaspersoft/export-import-or-migrate-advanced-reporting-content#Export,Import,orMigrateAdvancedReportingContent-ExportContent

     

    Hope this helps -Nika



  • 3.  Re: Could not run any jaspersoft report

    Posted 03-12-2019 10:01 AM

    Hi Nika,

     

    Firstly thank you for your response and sugestion.

    I did check on the folder but I did not find the file. As it is our Jaspersoft Production that we have this issue, I have checked in our dev and test environments but the file does not exist.

     

    Do you know a way to add this missing file that caused the error ?

     

    Thanks and Regards,

    Karim



  • 4.  Re: Could not run any jaspersoft report

    Posted 03-13-2019 03:07 AM

    Hi Karin

     

    If the file is missing it has either been deleted, can you raise a support case and we can look at the same and import from our labs.

     

    Regards

    Suman Pramanik 



  • 5.  Re: Could not run any jaspersoft report

    Posted 03-13-2019 12:19 PM

    Hi Karim,

     

    As just commented by phone, please apply.

     

    'Repository file resource /ca_ppm/templates/report - CA Knowledge 

     

    Regards,

    Eric.