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CA PPM: Single Sign On - On Cloud

  • 1.  CA PPM: Single Sign On - On Cloud

    Posted 04-15-2019 11:10 AM

    Hi Everyone, 

     

    We are on SaaS Environment and accessing the application through Single Sign on. We recently moved from SAML to OAM. We are having the workflow and it sends the Action Item along with the link. When the user clicks on the link to approve the action item, it gives the below error. Any thoughts?

     



  • 2.  Re: CA PPM: Single Sign On - On Cloud

    Broadcom Employee
    Posted 04-15-2019 04:46 PM

    Hi Arun - 

     

    Did this ever work before?

     

    I think this would be best resolved through a support case.  

     

    -Stephanie



  • 3.  Re: CA PPM: Single Sign On - On Cloud

    Posted 04-16-2019 09:03 AM

    Hi Stephanie, 

     

    It worked until last week and it gives the above error message recently.



  • 4.  Re: CA PPM: Single Sign On - On Cloud

    Broadcom Employee
    Posted 04-16-2019 04:11 AM

    Hi Arun

     

    We may need to capture a fiddler trace to see what is getting blocked. it could be certain characters in the URL and we need to put that in exclusion list.


    Regards

    Suman Pramanik