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Recent CA PPM SAAS Maintenance

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  • 1.  Recent CA PPM SAAS Maintenance

    Posted 04-24-2019 10:23 AM

    Hi,  does anyone know what was the "discovered operational issue" that was covered in the recent maintance for "All OD Portal/SSO Enabled environments"?  Reference 200-25075 start time 20;00;00 Pacific Time 04-19-2019.

    The detail given was: "Broadcom SaaS Operations will be performing restarts to the ondemand.ca.com portal services to address a discovered operational issue."  It would be helpful to understand what was changed and the impact?
    Many Thanks,
    Karen



  • 2.  Re: Recent CA PPM SAAS Maintenance
    Best Answer

    Posted 04-24-2019 11:26 AM

    Hi Karen,

     

    Feedback taken and we will  improve upon it. 

    The operational issue was to address a single customer's issue with regards to certificate installation for an SSO implementation. The team responsible suggested that restarts is needed to address the issue hence we had to move forward with restart.

    Regards

    Suman Pramanik