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License Types

  • 1.  License Types

    Posted Jun 26, 2018 11:58 AM

    Leadership is asking for information on license types and what functionality is available under each, is there an updated document out there somewhere? I was able to find this from 2011!

  • 2.  Re: License Types
    Best Answer

    Broadcom Employee
    Posted Jun 26, 2018 12:25 PM

    Hi Linda,

    Here's a link to the documentation that provides the latest details on License Types:… The section on this page 'Functionality by User License Type' breaks down the access by what is designated as full, restricted and view only. 



    Kristin Schroer

  • 3.  Re: License Types

    Posted Jun 26, 2018 12:36 PM

    Thank you!

  • 4.  Re: License Types

    Posted May 20, 2019 03:21 PM

    Hi Kristin,


    This link appears to address SaaS version only, as I'm looking at 15.5.1 on-premise and I do not see the full, restricted and view types - only viewer, creator, participant and Studio.


    Regarding types and how they are counted, seems like there is a problem:


    • Studio: 
      • When I grant Dashboard rights (Personal\Dashboard) the user gets the ability to create portlets - No Studio license is granted - Great. Working as expected.
      • When user creates a portlet, they get instance rights to edit their own portlet's definition - A Studio right is now counted -
        • Not working as expected.
        • The instance right indicates that it is dependent on Administration - Studio right, which the user does not have.
        • However, the user still is counted as having a Studio license assigned.
        • Studio licenses are prohibitively expensive, defeating the purpose of Personal Dashboards.
        • We've only a few people with this Personal Dashboarding capability - we can kill this feature if we must.
    • Custom objects we've developed:
      • Users granted create/edit access to the custom object/sub-object content we create, require a Creator license.
      • For creating/editing risks/issues, team members only need a Participant license.
        • Why do these same team members need a Creator license to edit content we created ourselves?  This is a disincentive to use Clarity for such things.  Rather, it encourages one to look for other solutions. 


    Currently, all of our license types, per purchasing agreement, are "Full" or "Creator."  Therefore, we haven't been looking at this "License Information" portlet.  On new license purchase, I have been asked to look at the lower cost licenses, but not seeing how we could use them, when things we expect to see as "Participant" instead are counted as "Creator."


    Seems that this License Information portlet isn't counting correctly.



  • 5.  Re: License Types

    Posted May 20, 2019 04:38 PM

    What you are looking at seems to be the license model v12 and prior. It has been updated twice since then and that might be one reason why you think the license information portlet isn't counting correctly.


    I think to update the license model is one way street and should have been done during your license audit.


    I remember in r8 with the old license model instance rights to portlets did not result in studio rights while global did. That was the work around to avoid studio licenses. You make it sound that the current license information portlets and licenses do not work that way any more even if your have not updated the license model.

    If you make a copy of your system for a test environment you can explore the results if you change the license model.

  • 6.  Re: License Types

    Posted May 20, 2019 04:59 PM

    Since we only have one license type per our license/purchasing agreement, this may be why this ‘license information’ portlets and their queries have gone out of date on us.


    How does one get the newest versions?  Are they in the upgrades and we missed installing them?



  • 7.  Re: License Types

    Broadcom Employee
    Posted May 20, 2019 05:07 PM

    Hi Dale,


    You can change the setting in the CSA on the System Page under Properties for your servers.


    License type is usually based on your version of Clarity.  If your current contract still states an old license type, please talk to your sales person.


    If things still aren't making sense to you, please open a new case and one of us will be happy to help you.


    Sincerely yours,


    Jeanne Gaskill

  • 8.  Re: License Types

    Posted May 21, 2019 02:40 AM

    The new model  came with the new versions. It is there even if you did not choose it. You can choose the new one any time.


    System properties general section

    License Types
    A Clarity PPM contract includes a license naming convention. Select the license naming convention that is used in your contract. The naming convention setting does not change the behavior of the access rights. This setting affects only the labels that appear in the administration licensing portlets. All Clarity PPM access rights are associated with a license type value. License Types determine the level of license that is associated with users. Access rights determine the license type that is assigned to each user. If users have access rights for multiple license types, these users are assigned the highest license type.

  • 9.  Re: License Types

    Posted May 21, 2019 08:52 AM

    Thanks!  Will check this out and see if it makes more sense with our contract.



  • 10.  Re: License Types

    Posted May 21, 2019 08:51 AM

    Thanks, Jeanne.  Between you and Urmas, I now understand how the system recognizes different license type per contract and how to update our system.



  • 11.  Re: License Types

    Posted May 21, 2019 03:53 PM

    You can get the license requirement for the rights from the database. Using that you can design the security model to give the minimum license requirements

    In the case of portlets in 15.3 the Definition editor right Global and Instance both appear to require Studio or Full