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message from webpage warning - Advanced reporting

  • 1.  message from webpage warning - Advanced reporting

    Posted 12-16-2016 02:36 AM

    Hi,

    When clicking to view reports under Advanced Reporting, I am getting below message from webpage.

    "You need a browser that supports XMLHttpRequest Object. Moziala build has this object, IE 5 and above , others may do. I don't know, any info jim@jibering.com".

     

    I have IE 11 and proper document mode, still facing this issue, while some of my colleagues don't. I reset the IE settings but no luck.

     

    As we are bound to use IE only, any ideas would be helpful.

     

    Thanks,
    Manisha



  • 2.  Re: message from webpage warning - Advanced reporting

    Posted 12-16-2016 02:45 AM

    Hi Manisha,

     

    Can you please check the document mode. If its defaulted to 5 you will see this problem. 

     



  • 3.  Re: message from webpage warning - Advanced reporting

    Posted 12-16-2016 05:03 AM

    Hi Suman,

     

    yes, it's defaulted to 5, even for the ones for whom it's working.

    Moreover, changing via F12 developer tools from 5 to 8(or any other) is also not working. It's again getting set to 5.

    Could you help on this?

    Thanks,

    Manisha



  • 4.  Re: message from webpage warning - Advanced reporting

    Posted 12-16-2016 06:37 AM

    I see you have a case and our team will work with you to get this resolved



  • 5.  Re: message from webpage warning - Advanced reporting

    Posted 12-16-2016 02:28 PM

    Hi ManishAG

     

    Check the Advanced Setting of EI browser:

     

     

     

    "Enable native XMLHTTP support".  



  • 6.  Re: message from webpage warning - Advanced reporting

    Posted 12-19-2016 07:54 AM

    Now when the issue itself seems to get resolved, can you at CA kindly change the message to look more professional, especially the latter part of it?

    "You need a browser that supports XMLHttpRequest Object. Moziala build has this object, IE 5 and above , others may do. I don't know, any infojim@jibering.com"



  • 7.  Re: message from webpage warning - Advanced reporting

    Posted 12-19-2016 10:25 AM

    Hi Aurora,

     

    Thanks for providing the solution. I will work on this part along with Jaspersoft also to get this resolved. It definitely looks bad messaging.

     

    Regards
    Suman Pramanik 



  • 8.  Re: message from webpage warning - Advanced reporting

    Posted 12-24-2016 12:13 AM

    Hi Thomas,

     

    I tried to reproduce removing the native XMLHTTP support but couldn't, looks like along with this setting there are something some which is causing this. 

     

    Regards

    Suman Pramanik