Hello CA community,
I've been asked to provide a concise user story for our executive IT leadership on resource planning and wanted to get your input, thoughts, ideas, additional stories, etc. What worked for your organizations or executives? I have a few ideas on what might work. Please see below:
As a business leader who manages a portfolio of projects and resources, I want to know which of my teams and resources are available, so that I may staff them to prioritized work.
As an IT leader, I want my organization to staff work by priority to ensure we're working on what's right.
As a Resource Manager, I want to see upcoming project work for my teams as unfilled roles so I can make the best staffing decisions on upcoming work.
As a Resource Manager, I want to staff work by Resource Availability to best assure project success and staff satisfaction/engagement.
Thank you for your thoughts and feedback!
ErichKissel - I'm certain you have good user stories to add. Please join in!
Hi Rob, here are some standard Use Cases I use when discussing with customers:
I need the ability to navigate to “Resource Planning”, and select “Top Down Planning”, “Workloads”, “Allocations” and “Capacity”.
Business Process and classification
I need the ability to filter for my desired resources within portlets.
I need the ability to replace a Role with a named Resource(s).
I need the ability to change a request and update notes.
I need the ability to Hard book my resources.
I need the ability to partially book my resources.
I need the ability to review my team availability.
I need the ability to navigate to “Projects”.
I need the ability to filter for my desired projects within portlets.
I need the ability add Roles and Resources to my project Team.
I need the ability to remove Roles and Resources from my project Team.
I need the ability to update Role and Resource properties on my project Team.
I need the ability to see shared request notes on my project Team.
As an IT Leader I need to see departmental demand (roll up of multiple teams) so that I may effectively forecast and plan for new work.
As an IT Leader I need to see teams with greatest demand so that I may effectively plan new hires.
As a Manager I need to see the unfilled roles with skills on my team so that I may effectively plan new hires.