Clarity

Expand all | Collapse all

Downloading jar file from content Package throwing error 500

Jump to Best Answer
  • 1.  Downloading jar file from content Package throwing error 500

    Posted 09-14-2016 04:05 PM

    Hi Experts,

    We are using ca ppm 14.3

    Created a Content Package with two jar files.

    while downloading the the file by clicking it it throws an error like:-

     

     

    The app-access log :-

     

     127.0.0.1|[14/Sep/2016:15:30:47 -0400]|GET /wpad.dat HTTP/1.1|404|114|0|-
    10.16.54.63|[14/Sep/2016:15:35:06 -0400]|GET /niku/app?action=union.viewODFFile&fileId=5092579&versionId=5092580&odf_pk=5000001&objectType=contentpackage&filedownload=filedownload&RhXm0r7tSeUqEr=true HTTP/1.1|200|5248|31|15668034__BB13013C-8361-4D27-91DF-05EFA683E7C5
    10.16.54.63|[14/Sep/2016:15:35:06 -0400]|GET /niku/ui/themes/blackwhite/css/Theme.css HTTP/1.1|404|5749|16|15668034__BB13013C-8361-4D27-91DF-05EFA683E7C5
    10.16.54.63|[14/Sep/2016:15:35:06 -0400]|GET /niku/ui/css/commonSprite.css HTTP/1.1|404|5749|0|15668034__BB13013C-8361-4D27-91DF-05EFA683E7C5
    10.16.54.63|[14/Sep/2016:15:37:43 -0400]|GET /niku/app?action=union.viewODFFile&fileId=5092579&versionId=5092580&odf_pk=5000001&objectType=contentpackage&filedownload=filedownload&RhXm0r7tSeUqEr=true HTTP/1.1|200|5248|15|15668034__BB13013C-8361-4D27-91DF-05EFA683E7C5
    10.16.54.63|[14/Sep/2016:15:37:43 -0400]|GET /niku/ui/themes/blackwhite/css/Theme.css HTTP/1.1|404|5749|0|15668034__BB13013C-8361-4D27-91DF-05EFA683E7C5
    10.16.54.63|[14/Sep/2016:15:37:43 -0400]|GET /niku/ui/css/commonSprite.css HTTP/1.1|404|5749|16|15668034__BB13013C-8361-4D27-91DF-05EFA683E7C5

     

    No other Logs generated for this cause

     

    Regards,

    Harun Prasu



  • 2.  Re: Downloading jar file from content Package throwing error 500

    Posted 09-15-2016 03:12 AM

    There is a known bug in 14.3, fixed in 14.4 patch 3 and 15.1. But, this appears when you try to add contents to Content Packages, not while downloading a jar file.



  • 3.  Re: Downloading jar file from content Package throwing error 500
    Best Answer

    Posted 09-16-2016 01:11 PM

    Hey...

    We finds out the root cause.. It was a permission issue..

    created the content pack and it is not creating the folder in the filestore because f lack of admin privilage.

    Solution:

    Windows services ---> make clarity app and bg services logon user as admin user and restart the services.

     

    Thanks,

    Harun Prasu