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Set Up a Proxy for Another CA PPM User

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  • 1.  Set Up a Proxy for Another CA PPM User

    Posted 02-12-2018 04:29 PM

    Is there a way to set up a proxy for another user? I am one of the CA admins in my company and we assist about 200 other PPM users with various functionalities. Typically when we need to set up a proxy for them, we would need to log in as that user to set this up, however we do not see this as being best practice. Is there a way to set up a proxy for another user through an admin account or through resource management?



  • 2.  Re: Set Up a Proxy for Another CA PPM User
    Best Answer

    Posted 02-12-2018 05:00 PM

    Out of the box, nothing available that I’m aware of.

     

    Expect this could be done, following the maintenance agreement, with a custom portlet that lets you pick the user and their proxy.  Upon saving change, a GEL scrip based process would update the necessary.

     

    I don’t know the table/fields involved, but we did something similar for updating usernames.  Previous versions of CA PPM didn’t allow one to change usernames after connecting to LDAP.  So, we created a custom portlet with an attribute/lookup to pick existing users, and a text attribute to type in their corrected username.  On save, a workflow process with GEL script writes the updated username from our custom text field into cmn_sec_users.user_name.

     

    Then just limit access rights to the new portlet to those that should see it.

     

    Dale



  • 3.  Re: Set Up a Proxy for Another CA PPM User

    Posted 02-12-2018 05:02 PM

    Thanks for your input! I will give this a try!