We store our documents in the PPM database. We have decided to implement the document scanning function that's available in PPM but are having trouble getting it to do anything.
We have followed the instructions that are available in the 14.3 documentation
We are not seeing any activity when documents are uploaded to PPM.
Has anyone got this feature working through PPM with documents in the database as opposed to scanning files in the server file store?
See this KB article:
It is possible that either the Scanning Executable file was removed from the server or the configuration in the CA PPM System Administration application is incorrect.
Check the following:
Hope this helps.