Clarity

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  • 1.  CA PPM 14.3 - Process with Company Linked Object automatically aborts

    Posted May 06, 2016 01:34 PM

    Hi,

     

    We've upgraded our development CA PPM from 12.0.3 to 14.3. Everything is fine except for a process in the project object that is linked with the company object. Every time that we start that particullar process, it automatically aborts.

     

    The only thing that the BG log shows is this:

     

    ERROR 2016-05-06 18:11:00,199 [Process Loader (tenant=clarity)] bpm.engine (clarity:process_admin:561600547__C76EB907-E417-4DE9-A821-D02048BF4E2D:none)

    com.niku.bpm.engine.BpmProcessInstanceException: java.lang.NullPointerException

      at com.niku.bpm.engine.ProcessLoader.loadProcessInstances(ProcessLoader.java:711)

      at com.niku.bpm.engine.ProcessLoader.loadOrRefresh(ProcessLoader.java:523)

      at com.niku.bpm.engine.ProcessLoader.refresh(ProcessLoader.java:398)

      at com.niku.bpm.engine.ProcessLoader.run(ProcessLoader.java:233)

    Caused by: java.lang.NullPointerException

      at com.niku.bpm.engine.statemgmt.RuntimeObject.refreshObject(RuntimeObject.java:240)

      at com.niku.bpm.engine.statemgmt.RuntimeObject.getLiveObjectId(RuntimeObject.java:219)

      at com.niku.bpm.engine.statemgmt.RuntimeObject.refreshObject(RuntimeObject.java:240)

      at com.niku.bpm.engine.statemgmt.RuntimeObject.getLiveObjectId(RuntimeObject.java:219)

      at com.niku.bpm.engine.statemgmt.RuntimeObjectCache.loadRuntime(RuntimeObjectCache.java:493)

      at com.niku.bpm.engine.ProcessLoader.loadProcessInstance(ProcessLoader.java:732)

      at com.niku.bpm.engine.ProcessLoader.loadProcessInstances(ProcessLoader.java:707)

      ... 3 more

     

    There are no messages in the APP and it just shows the Aborted status.

     

    Anyone has any ideia about what could be causing this?

     

    Thanks in advance,

    Gonçalo Alves



  • 2.  Re: CA PPM 14.3 - Process with Company Linked Object automatically aborts

    Posted May 12, 2016 09:25 AM

    Does anyone has any tip for me?



  • 3.  Re: CA PPM 14.3 - Process with Company Linked Object automatically aborts

    Posted May 12, 2016 09:31 AM

    This may explain the behavior:

     

    https://communities.ca.com/message/241801227#comment-241801227

     

    NJ



  • 4.  Re: CA PPM 14.3 - Process with Company Linked Object automatically aborts

    Posted May 12, 2016 10:13 AM

    Thanks.

     

    That seems for primary objects. Does it also affect linked objects on the processes?

     

    Thank you,

    Gonçalo



  • 5.  Re: CA PPM 14.3 - Process with Company Linked Object automatically aborts
    Best Answer

    Posted May 23, 2016 07:46 AM

    Just to close this issue, i've worked around this limitation by using a script.

     

    Thanks all for your help,

    Gonçalo