Hello! We are trying to customize notification 'Action Item - New non-recurring project action item' (NEW_ACTION_ITEM_FILE_NON_RECURRING) to include Investment ID on the notification body, but it is not bringing the id.
We tried using $[Projects.unique_code], but this is not working. Any clues? Appreciate any help.
I think what you are asking for is very specific to your implementation and not a general question about Release Automation. If so, you'll need to provide more info. What is 'Action Item - New non-recurring project action item'? What is $[Projects.unique_code]?
Hi Tom, thanks for your reply. I posted my question into the wrong community. It was meant for CA PPM community.
The notifications are only available to include attribute values for the object they're immediately associated with (or are inherited in to that object, like you have with $[Action Items.object_name] for example).
So to get hold of the project/investment code, would require a modification of the object to include those attributes. I've thought about workarounds like having custom attributes added that can be populated with the desired value (somehow) and then include a reference to that attribute in the notification, but I don't think that's viable for the use case of creating an action item which has a notification sent immediately, as the value would have to be populated manually each time.
So in this case, to get a real solution would probably need an enhancement/idea to be proposed to just add the extra fields to the Action Item object out of the box, and have them populated automatically as with the object_name attribute.
Thanks Nick! I'll check if there is already an idea proposed or will submit one.