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Incident Categories Help You Manage Business Demand by Investment

  • 1.  Incident Categories Help You Manage Business Demand by Investment

    Posted 02-23-2015 07:23 AM

    Do you use incident categories to categorize incidents of a particular type? You can configure logical categories that reflect the structure of your organization or related investments. Then associate investments with these incident categories. Learn about investment categories and how to troubleshoot them by reading today's featured article on the CA Clarity PPM Cookbook contributed by Damon Logiudice, Senior Information Services Engineer, CA Technologies.

     

    Incident Categories Help You Manage Business Demand by Investment | CA Clarity PPM Cookbook



  • 2.  Re: Incident Categories Help You Manage Business Demand by Investment

    Posted 02-23-2015 10:17 AM

    Thanks for sharing this

     

    NJ



  • 3.  Re: Incident Categories Help You Manage Business Demand by Investment

    Posted 02-23-2015 10:52 AM

    Hi NJ - you're welcome. Glad you find it useful!



  • 4.  Re: Incident Categories Help You Manage Business Demand by Investment

    Posted 02-25-2015 11:53 AM

    Thanks for the info John!

    JOHN George wrote:

     

    Do you use incident categories to categorize incidents of a particular type? You can configure logical categories that reflect the structure of your organization or related investments. Then associate investments with these incident categories. Learn about investment categories and how to troubleshoot them by reading today's featured article on the CA Clarity PPM Cookbook contributed by Damon Logiudice, Senior Information Services Engineer, CA Technologies.

     

    Incident Categories Help You Manage Business Demand by Investment | CA Clarity PPM Cookbook