MS Exchange Integration Problem

[Anon Anon]

Hello All,

 

I have a problem while integrating v13.1 with and exteral exchange server. I doesn't send emails and it doesn't give any error.

 

I wrote a php script and successfully sent an email. My configuration was like below.

Host = 'smtp.host.com;

Port = 587;

SMTPSecure = 'tls';

SMTPAuth = true;

Username = "[e-mail]";

Password = "password";

 

I think it is about tls. Is there any option to enable tls?

 

Do you have any other suggestion for that?

 

Best regards

[Zubair Ahmed Mohammed]

Hi demca02,

 

Did you integrate the Mail server in Clarity CSA ?

Also verify the email address of resources in clarity?

 

--Zubair

[Anon Anon]

Hello Zubair,

 

Thank you.

 

Did you integrate the Mail server in Clarity CSA ?

Yes. I made configuration in CSA

 

Also verify the email address of resources in clarity?

Yes. There is a valid email address for the resources.

 

Best regards

[Anon Anon]

Hello,

 

Any comments about this problem?

 

I'm still looking about the solution but couldn't find yet.

 

Best regards

[Aurora_Gaimon]

Pls, configure the SMTP server to work with port 25 as Clarity is expecting.

[Scott van Gulik]

Sorry for rehashing an old thread, but this is an issue for me as well.  Port 587 is a standard SMTP port that should be acceptable, but I haven't found any way of configuring the software to use that port instead of 25.  As Cagil mentioned, the e-mail just doesn't work, but there are no errors logged anywhere which makes it extremely difficult to troubleshoot.  I've tried using just our smtp server name on it's own as well as in the format smtpserver:587, but it just won't send mail.

 

I can't reconfigure the SMTP server, so what can be done to configure PPM to use the proper port?