Thanks Sai. I tried doing everything still no luck.
The error shows up in the UI and doesn't allow task submission.
1. creating users directly on user store. --> This works
2. Try to create users with basic attributes on IDM console. --> Same Error: No Items Found
3. Create a copy of create/other task and see if new one works. --> Same Error: No Items Found
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Senior Security Consultant
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Original Message:
Sent: 09-05-2019 07:54 AM
From: Sai Kumar Valluri
Subject: CA Identity Manager Error while creating/modifying users: No Items Found
Hi Mack,
Try to compare the lower and higher environment task and role settings. Also, try to enable debug on App server and IDM to get more information on this error.
You may also try to check by
1. creating users directly on user store.
2. Try to create users with basic attributes on IDM console.
3. Create a copy of create/other task and see if new one works.
Thanks,
Sai
Original Message------
Hello All,
I am facing this issue with CA IDM 14.2 implementation. Every time we run a task for creating or modifying a user or even Self - Registration, it throws the below error:
ERROR [ims.tmt.submit.validation.blth] (http-/0.0.0.0:8080-18) Exception in BLTH handleTask: : [facility=4 severity=3 reason=0 status=6 message=Unrecognized command]
No items found
Please let me know if there is some configuration that I am missing.
PS: We did not find this issue in the lower environment. We moved to a higher environment and migrated the settings from the lower environment.
Mack
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Senior Security Consultant
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