Issue: User must go to identity manager to check the status

[sudip karmacharya]

Bulk upload manually feed CSV from the identity portal

• When CSV feed is submitted, it goes for approval with notification to the manager
• Issue: IT Admin needs go to identity manager to check the status

how to find the end-user where the user is created or not?
In Identity Manager also we did not find what is the status of that created user?

if rejected by the manager it showing partially completed which is not clear

What is the Best practice and how to get visibility by the user?


Thank you,

  Version information
CA Identity Suite, Virtual Appliance Version 14.2.0
Cumulative Patch Level
ProductVersion
Virtual Appliance14.2.0 GA
Identity Manager14.2.0 CP5
Identity Governance14.2.0 CP3
Identity Portal14.2.0 CP2
Operating System14.2.0 GA
Database: 2016 standard version

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Network and security Engineer technical associative
Cas Trading House
Putalisadak, KTM
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[Larry Kasten]

In Identity Portal there is currently no way to see statuses for individual users from the bulk feed.

From Identity Manager View Submitted tasks you need to drill into the individual user task to check the status. In your example, it is not clear why the task is "Partially Completed." If you drill into the task you'll see more details about the individual events. What is your workflow process (event-based, off of the primary event, etc.) It could be partially completed because it's running off a secondary event , for example.

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Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at [e-mail]. https://www.hcltech.com/enterprise-studio
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