Symantec IGA

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  • 1.  CSV Export Failing

    Posted Nov 20, 2019 12:08 PM
    Hello,

    I am trying to export user attributes to a CSV. To do this, I have set up a CSV endpoint according to the instructions in the following link - http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-management-and-governance-connectors/1-0/connectors/other-connectors/flat-file-connector/how-to-connect-to-flat-file.html#concept.dita_d3129db5521bfce559a08532406953c63fdd43c2_CreateaConnectorServerConfiguration

    I have been able to complete the steps and I can explore and correlate the users successfully. However, when I try to add a user to the CSV via an account template/provisioning role, an endpoint account is created but the CSV is not updated. In the endpoint settings, I tried to enable the export immediately option, but after I modify the endpoint and go back into it, the checkbox is disabled. See below.

    How can I export the CSV? Does anyone out there have experience exporting a CSV?


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    Kind Regards,
    Anwar
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  • 2.  RE: CSV Export Failing
    Best Answer

    Broadcom Employee
    Posted Nov 21, 2019 11:18 AM
    The export writes to the Connector Server machine so check the JCS machine to see if the CSV file exists.

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    Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
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    Original Message