Identity Portal "Request Failed" when checking out more than about 13 items in the cart

[Chris Scott]

Hello,

IdP 14.3 CP 1

When checking out more than about 13 items in the cart in Identity Portal, a "Request Failed" Error occurs.

While our current workaround is to limit our cart items to 10, how does one go about resolving this issue not not have this limitation?

Thanks

Chris

[Yuan Heng Lin]

Hi Chris,

Can you post a screenshot along with the error so we can get better understand where the issue might be?  

Best regards,
Frank

------------------------------
------------------------------
And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.
Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at [e-mail]. https://www.hcltech.com/enterprise-studio
------------------------------

[Chris Scott]

Hello,

Screenshot below with 20 items in the cart.

[Michael Niebuhr]

Issue was related to caching, after clearing Portal and Browser cache the Cart allowed more than 13 items to be checked out.