Tracking "orphan" accounts

[Chris Scott]

Team,

For endpoint accounts, what is the standard practice to report on Orphaned Endpoint accounts (not correlated with the global user ID)?

What processes were needed to put around managing these orphan object?

Thanks

Chris

[Bill Patton]

The best way to do this is with the reporting tools

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/administrating/reporting-using-ca-business-intelligence-jasperreports-server/default-reports-ca-business-intelligence-jasperreports-server.html

Orphan Accounts Report

endpointName, createDate, createTime, updateDate, updateTime, and exceptionAccount. Select Export Orphan Accounts  check box.

This will help you generate reports basked on orphaned accounts

Then we have this basic use case for management
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/administrating/managed-endpoints-and-provisioning/managed-endpoint-accounts/account-tasks/assign-orphan-accounts.html

Thanks,
Bill Patton

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And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at [e-mail]. https://www.hcltech.com/enterprise-studio
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