Symantec IGA

 View Only
  • 1.  After Upgrade from 14.1 -> 14.3 Error in MODIFY Forms in Identity Portal

    Posted Jul 16, 2020 02:48 AM
      |   view attached
    After submitting a modify form, it does not submit IM TASK and also do not initiate approval as it ended as |extra120| does not exist.

    Target Permission = type ATTRIBUTE and selected |extra120| a Logical Attribute.



    Uploaded the attachment as well the form, Target permission and execution Plan design.

    Please share your expertise on how can I fix this. Any help here would be valuable.

    VApp CP2, IM CP1 and IP1 has already been applied.

    Thanks,
    Tanu Goyal


    Attachment(s)



  • 2.  RE: After Upgrade from 14.1 -> 14.3 Error in MODIFY Forms in Identity Portal

    Broadcom Employee
    Posted Jul 17, 2020 09:46 AM
    As the Identity Portal is a TEWS client to IM, you should try the same function from IM.

    You had a similar post here:
    https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=1717&MessageKey=7f806a37-3e0a-42ab-9a9b-09c6123ef41f&CommunityKey=783a8a1e-bb2b-473a-a0c3-7be7b1d92c60&tab=digestviewer&ReturnUrl=%2fenterprisesoftware%2fcommunities%2fcommunity-home%2fdigestviewer%3ftab%3ddigestviewer%26CommunityKey%3d783a8a1e-bb2b-473a-a0c3-7be7b1d92c60&reply-inline=7f806a37-3e0a-42ab-9a9b-09c6123ef41f&SuccessMsg=Thank%20you%20for%20submitting%20your%20message.

    It seems you have some troubleshooting to do from the IM side post upgrade.

    Bill Patton

    ------------------------------
    And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
    ------------------------------



  • 3.  RE: After Upgrade from 14.1 -> 14.3 Error in MODIFY Forms in Identity Portal

    Posted Jul 19, 2020 10:12 PM
    Hi Tanu,
    When ur target permission is pointing to |extra120|, it is referring to Userstore attributes, please check ur Userstore is defined with this user attribute |extra120|.

    regards,
    William


  • 4.  RE: After Upgrade from 14.1 -> 14.3 Error in MODIFY Forms in Identity Portal

    Posted Jul 20, 2020 08:17 AM
    Dear William,

    this attribute |extra120| is not an userstore attribute. but when I tried with user Store attribute, I still get the same when the form is added in "Modify Form" of execution plan and not ADD/Remove Form in execution Plan.


    Please check from this perspective.

    Thanks in advance to you!