Custom Form to Bulk Upload CSV in Identity Portal

[CHIA MIN Lim]

Hi everyone,

I have created a custom form in Identity Portal to do a bulk upload CSV file:

And my CSV file only have one or two column that need to fill in. when I upload the file into the form, it look nicely populated and when it goes through approval, in the approval details when view the CSV , it was still nicely populated.

But when I download the CSV, it somehow transpose my data row to column, which is as below:

which is not correct. Because I'm expecting the downloaded file to remain exactly as how I upload it. Is there anyway to preserve the initial format when I download the file?

Thank You.

[Bill Patton]

Without knowing your version info, I know 14.2 of the portal had some CSV fixes.

http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-portal/14-2/release-notes/ca-identity-portal-release-notes/release-notes-14-2-cumulative-patches/CP-IP-140200-0002---Defects-Fixed.html

Maybe get to 14.2 CP2 and test again?

Bill

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Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at [e-mail]. https://www.hcltech.com/enterprise-studio
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[CHIA MIN Lim]

Hi William / Bill,

My environment's Identity Portal is running on version 14.3.0.

Thank You.