Symantec Identity Management

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CA IDM 14.2 - Deploy iam_im.ear fails in Jboss 6.4

  • 1.  CA IDM 14.2 - Deploy iam_im.ear fails in Jboss 6.4

    Posted 04-04-2019 08:30 AM

    Hi,

    we have upgraded CA IDM from 14.0 to 14.2. Upgrade was successful without any error.

    However, Attempting to start JBoss/Wildfly after it was stopped - however Identity Manager is unavailable.

    The error in server.log shows --> 

     

    17:51:40,751 INFO [org.jboss.as.controller] (DeploymentScanner-threads - 2) JBAS014774: Service status report
    JBAS014775: New missing/unsatisfied dependencies:
    service jboss.deployment.subunit."iam_im.ear"."iam_im_identityminder_ejb.jar".INSTALL (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."redirect.war".INSTALL]
    service jboss.deployment.subunit."iam_im.ear"."iam_im_wpServer.jar".INSTALL (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."ca-nim-sm.war".INSTALL]
    service jboss.deployment.subunit."iam_im.ear"."management_console.war".INSTALL (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."iam_im_identityminder_ejb.jar".INSTALL]
    service jboss.deployment.subunit."iam_im.ear"."policyserver.rar".INSTALL (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."workflow.rar".INSTALL]
    service jboss.deployment.subunit."iam_im.ear"."redirect.war".INSTALL (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."manage_redirect.war".INSTALL]
    service jboss.deployment.subunit."iam_im.ear"."workflow.rar".INSTALL (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."iam_im_wpServer.jar".INSTALL]
    service jboss.naming.context.java.module.iam_im.ca-nim-sm (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."ca-nim-sm.war".INSTALL]
    service jboss.naming.context.java.module.iam_im.custom (missing) dependents: [service jboss.deployment.subunit."iam_im.ear".custom.INSTALL]
    service jboss.naming.context.java.module.iam_im.iam_im_identityminder_ejb (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."iam_im_identityminder_ejb.jar".INSTALL]
    service jboss.naming.context.java.module.iam_im.iam_im_wpServer (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."iam_im_wpServer.jar".INSTALL]
    service jboss.naming.context.java.module.iam_im.manage_redirect (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."manage_redirect.war".INSTALL]
    service jboss.naming.context.java.module.iam_im.management_console (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."management_console.war".INSTALL]
    service jboss.naming.context.java.module.iam_im.policyserver (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."policyserver.rar".INSTALL]
    service jboss.naming.context.java.module.iam_im.redirect (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."redirect.war".INSTALL]
    service jboss.naming.context.java.module.iam_im.workflow (missing) dependents: [service jboss.deployment.subunit."iam_im.ear"."workflow.rar".INSTALL]
    JBAS014777: Services which failed to start: service jboss.deployment.subunit."iam_im.ear"."user_console.war".POST_MODULE

    17:51:45,397 INFO [org.jboss.as.server.deployment.scanner] (DeploymentScanner-threads - 2) JBAS015003: Found iam_im.ear in deployment directory. To trigger deployment create a file called iam_im.ear.dodeploy

     

     

    I have followed below steps to resolve this issue, but still it fails

     

    To trigger / force Identity Manager deployment, we need to:
    1. Stop JBoss - verify via task manager (Windows) or ps -ef|grep java (linux) that JBoss has properly shut down
    2. Navigate to <JBOSS_HOME>/standalone/deployments
    3. Rename the  iam_im.ear.X     to   iam_im.ear.dodeploy
    4. Rename the castylesr5.1.1.ear.X     to  castylesr5.1.1.ear.dodeploy
    5. Start JBoss

    But still Jboss is not starting and IDM console is not opening.

     



  • 2.  Re: CA IDM 14.2 - Deploy iam_im.ear fails in Jboss 6.4

    Posted 04-07-2019 06:40 AM

    Hi,

     

    It is not clear why you are not able to deploy.

    The following article may be of use:

    https://comm.support.ca.com/kb/identity-portal-installation-with-oracle-12c-fails/kb000006865

    If not, please open a support case so we . can investigate.