Trigger Password reset after Create user through policy Xpress

[VENKATESH VANIGALLA]

I need to Trigger Password reset after create user event that should set a default password to user using policy express. Can any one please help to solve it?

[Gil Freund]

You can use an action rule to set the user password attributes:

 

[VENKATESH VANIGALLA]

It is saying modify user event error .can please check it and help me?

 

 

[VENKATESH VANIGALLA]

[Gil Freund]

Are there any additional actions in the PX? Note the underlining error:

Look in the action details and see if any additional attributes are updated

[VENKATESH VANIGALLA]

only one single policy is placed in Policy express. only single action is placed. do you need any other info regarding this.i can provide you?

[Gil Freund]

Yes, go into the action itself (the pencil  icon on the line) and see what data was updated.

[VENKATESH VANIGALLA]

I have created one more user. can you please check below?

[Gil Freund]

It's a little tricky to identity the exact cause in this case. Creating a copy of the create use task, removing the password and password conformation. Also check if the task completes successfully when the PX is disabled.  

[kenpe02]

I'm not sure of the reason for your particular problem.

But in general, I'd advise you to set the password during the UI phase of the task. That way, the password gets set at the time of creation. This is particularly important if you want to create the user in the provisioning server at the same time (typically by another PX that fires at the task completed phase and adds the user to a provisioning role) and ultimately provision the user to endpoints. 

 

So create a policy of type "UI" that fires on "submission" of your create user task.

As per earlier screenshots, set the "password" attribute with your required value. You may also need to set the "|passwordConfirm|" (or "|confirmPassword|" - forget exactly which) logical attribute with the same value.

You can then set the "Password" and "Confirm Password" fields to be hidden in the task definition, so that the user doesn't have to enter anything at all.

 

Pearse

[VENKATESH VANIGALLA]

Thanks for the response Pearse kennedy. I tried that part also it didn't worked everytask is failed

 

[kenpe02]

You probably need to turn on some logging to work out what's happening. Go to /iam/im/logging.jsp (if you don't get any page, check instructions in documentation on how to enable - requires restart). And set ims.policyxpress logging to DEBUG.

[VENKATESH VANIGALLA]

it listed out all logs in detail. even then we are unable to solve that exact problem.sorry for late delay and thanks .

[Nino Uziel]

Hi,

This sounds like something you need to engage CA Services with.

Please feel free to do so.

[VENKATESH VANIGALLA]

Hi Nino,

 

             Thanks Nino for Your Info.

 

Regards,

venkatesh v