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Using CA Identity Portal Service Account APIs with an external ticketing system

  • 1.  Using CA Identity Portal Service Account APIs with an external ticketing system

    Posted Jul 23, 2018 10:44 AM

    Hi,

    I am trying to use CA Identity Portal Service Account APIs to update Identity Portal Request with information from an external ticketing system.

     

    I found this information

    Service Account APIs - CA Identity Portal - 14.1 - CA Technologies Documentation 

     

    But trying to use it is not updating the request with the information I am sending in the REST call, I am not sure I am sending the correct information.. has anyone used it?

     

    It is the Body REST XML I am sending to the Identity Portal server and is returning Success when calling from Policy Xpress

    Body:
    {
    [{
    "requestId": 4044,
    "infoToAppend": "add this text to all of the above elements",
    "protectedValue": false
    }]
    } 

     

    Thanks

    Pepe Lescano



  • 2.  Re: Using CA Identity Portal Service Account APIs with an external ticketing system
    Best Answer

    Posted Jul 26, 2018 07:39 AM

    This is an open enhancement request currently being tracked by product mgmt