Symantec IGA

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CA Governance - Account Certification

  • 1.  CA Governance - Account Certification

    Posted 06-07-2018 04:58 AM

    I'm using 14.1 vAPP CA IG and CA Identity Portal.  CA IG certification are reviewed through CA Identity Portal.

     

    While I'm running Account certification, the certification activity is not visible in identity Portal screen while I can see activity generated for same certification campaign in Identity Governance screen.

     

    Already, cross verified that Universe is selected in IG connector of Identity Portal.

     

    Any Idea, what could be the reason of this.



  • 2.  Re: CA Governance - Account Certification

    Posted 06-07-2018 05:28 AM

    By making some changes, I'm able to see certification campaign in Identity Portal.  But while trying to open it below error is coming.

     

    2018-06-07 18:22:41,512 INFO  [stdout] (default task-17) Payload: <html><head><title>Error</title></head><body>Internal Server Error</body></html>
    2018-06-07 18:22:41,512 INFO  [stdout] (default task-17) --------------------------------------
    2018-06-07 18:22:41,513 ERROR [com.idmlogic.sigma.workers.ExceptionsHelper] (default task-17) : ErrorCode: 0, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.BackendException: Failed in getResourcesAttributesByIds - rest response is not valid
            at com.idmlogic.sigma.connector.ca.gm.v2.GMRestClient141.getResourcesAttributesByIds(GMRestClient141.java:910) [sigma.connector.ca.gmV2-0.0.2-SNAPSHOT.jar:]
            at com.idmlogic.sigma.connector.ca.gm.v2.connector.GmCertificationConnector.getObjectAttributesByIds(GmCertificationConnector.java:680) [sigma.connector.ca.gmV2-0.0.2-SNAPSHOT.jar:]
            at com.idmlogic.sigma.connector.ca.gm.v2.connector.GmCertificationConnector.getAllObjectAttributesByIds(GmCertificationConnector.java:655) [sigma.connector.ca.gmV2-0.0.2-SNAPSHOT.jar:]
            at sun.reflect.GeneratedMethodAccessor1163.invoke(Unknown Source) [:1.8.0_71]
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [rt.jar:1.8.0_71]
            at java.lang.reflect.Method.invoke(Method.java:497) [rt.jar:1.8.0_71]
            at com.idmlogic.sigma.workers.utils.ConnectorInvocationHandler.invoke(ConnectorInvocationHandler.java:34) [sigma.bl-0.0.2-SNAPSHOT.jar:]
            at com.sun.proxy.$Proxy334.getAllObjectAttributesByIds(Unknown Source)
            at com.idmlogic.sigma.manager.impl.CertificationManagerBean.getAllObjectAttributesByIds(CertificationManagerBean.java:406) [sigma.bl-0.0.2-SNAPSHOT.jar:]
            at sun.reflect.GeneratedMethodAccessor1162.invoke(Unknown Source) [:1.8.0_71]
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [rt.jar:1.8.0_71]
            at java.lang.reflect.Method.invoke(Method.java:497) [rt.jar:1.8.0_71]

     

    Please help me fix the issue.



  • 3.  Re: CA Governance - Account Certification

    Broadcom Employee
    Posted 06-10-2018 06:58 AM

    I see that you opened a support case for this issue and I think it is the correct way to go. We will continue our discussion there,