How do you configure a custom participant resolver in IDM 14.2?

[David Nash]

We have a custom participant resolver to approve AddToGroup events. It worked in the last few versions of Identity Manager but does not work in 14.2 (non-vApp). The resolver is initialized on startup, but the workflow does not execute it. It just auto-approves then moves on. The following message is displayed in the logs:

16:25:14,213 WARN  [ims.default] Finding all roles that contain admin task SAMS Invite User - WPF
16:25:14,322 ERROR [ims.default] Could not find Workflow Approval Task

 

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Running through the settings:

Resources,

Include: IM Approvers

User Data,

APPROVER_CUSTOMRESOLVER_NAME   AA_RESOLVER

APPROVERS_REQUIRED   NO

TASK_TAG   ApproveApplicant

Agents

Asynchronous: Nobody AutoComplete

 

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AA_RESOLVER is configured in the Management Console/Advanced Settings/Workflow Participant Resolver.

 

I verified the ApproveApplicant task is accessible. I tried removing Nobody AutoComplete and/or changing APPROVERS_REQUIRED to YES. This will disable auto-approval but the resolver still does not execute and no workitems are assigned.

 

Any ideas?

[william.k.lee]

If the configuration is identical between the IM versions, this may be a regression. Please open a ticket at support.ca.com and we can work with you to have this addressed.

[Poonit Marketkar]

Not sure why the customer is getting this message:

 

16:25:14,322 ERROR [ims.default] Could not find Workflow Approval Task

 

It looks like IDM cannot fetch the Approval task. The process of finding this task is as follows:

 

1. Check using the task tag.

2. If not found, then check using workflowActivityName.

 

Please set ims.default to DEBUG and provide the IM log, we are looking for the following messages:

 

Looking for Workflow Approval Task with tag, fetched from User Data in the workflow process: 

Looking for Workflow Approval Task using the workflow activity name: