We have a custom participant resolver to approve AddToGroup events. It worked in the last few versions of Identity Manager but does not work in 14.2 (non-vApp). The resolver is initialized on startup, but the workflow does not execute it. It just auto-approves then moves on. The following message is displayed in the logs:
16:25:14,213 WARN [ims.default] Finding all roles that contain admin task SAMS Invite User - WPF16:25:14,322 ERROR [ims.default] Could not find Workflow Approval Task
Running through the settings:
Include: IM Approvers
Asynchronous: Nobody AutoComplete
AA_RESOLVER is configured in the Management Console/Advanced Settings/Workflow Participant Resolver.
I verified the ApproveApplicant task is accessible. I tried removing Nobody AutoComplete and/or changing APPROVERS_REQUIRED to YES. This will disable auto-approval but the resolver still does not execute and no workitems are assigned.
If the configuration is identical between the IM versions, this may be a regression. Please open a ticket at support.ca.com and we can work with you to have this addressed.
Not sure why the customer is getting this message:
16:25:14,322 ERROR [ims.default] Could not find Workflow Approval Task
It looks like IDM cannot fetch the Approval task. The process of finding this task is as follows:
1. Check using the task tag.
2. If not found, then check using workflowActivityName.
Please set ims.default to DEBUG and provide the IM log, we are looking for the following messages:
Looking for Workflow Approval Task with tag, fetched from User Data in the workflow process:
Looking for Workflow Approval Task using the workflow activity name: