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How do you configure a custom participant resolver in IDM 14.2?

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  • 1.  How do you configure a custom participant resolver in IDM 14.2?

    Posted 07-25-2018 04:45 PM

    We have a custom participant resolver to approve AddToGroup events. It worked in the last few versions of Identity Manager but does not work in 14.2 (non-vApp). The resolver is initialized on startup, but the workflow does not execute it. It just auto-approves then moves on. The following message is displayed in the logs:

    16:25:14,213 WARN  [ims.default] Finding all roles that contain admin task SAMS Invite User - WPF
    16:25:14,322 ERROR [ims.default] Could not find Workflow Approval Task

     

    ------

    Running through the settings:

    Resources,

    Include: IM Approvers

    User Data,

    APPROVER_CUSTOMRESOLVER_NAME   AA_RESOLVER

    APPROVERS_REQUIRED   NO

    TASK_TAG   ApproveApplicant

    Agents

    Asynchronous: Nobody AutoComplete

     

    -----

    AA_RESOLVER is configured in the Management Console/Advanced Settings/Workflow Participant Resolver.

     

    I verified the ApproveApplicant task is accessible. I tried removing Nobody AutoComplete and/or changing APPROVERS_REQUIRED to YES. This will disable auto-approval but the resolver still does not execute and no workitems are assigned.

     

    Any ideas?



  • 2.  Re: How do you configure a custom participant resolver in IDM 14.2?

    Posted 07-26-2018 09:20 AM

    If the configuration is identical between the IM versions, this may be a regression. Please open a ticket at support.ca.com and we can work with you to have this addressed.



  • 3.  Re: How do you configure a custom participant resolver in IDM 14.2?
    Best Answer

    Posted 07-26-2018 11:23 AM

    Not sure why the customer is getting this message:

     

    16:25:14,322 ERROR [ims.default] Could not find Workflow Approval Task

     

    It looks like IDM cannot fetch the Approval task. The process of finding this task is as follows:

     

    1. Check using the task tag.

    2. If not found, then check using workflowActivityName.

     

    Please set ims.default to DEBUG and provide the IM log, we are looking for the following messages:

     

    Looking for Workflow Approval Task with tag, fetched from User Data in the workflow process: 

    Looking for Workflow Approval Task using the workflow activity name: