Symantec IGA

Expand all | Collapse all

Identity Suite VApp 14.1  IDM error:  Exception during page display

Jump to Best Answer
  • 1.  Identity Suite VApp 14.1  IDM error:  Exception during page display

    Posted 04-05-2018 05:10 PM

    IDM error:  Exception during page display

    url https://<hostname>/iam/im/identityEnv/ui7/index.jsp?

    The system can not display the login page...

     

    The identityEnv environment is up and running and the Portal works fine but i can't get to IdM pages

     

    Environment

    Identity Suite VAppliance 14.1 patch 05

     

    Log File ****************************************************

    Exception during page display:

    org.apache.jasper.JasperException: java.lang.IllegalArgumentException
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:410)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:326)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:82)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchToServlet(ServletInitialHandler.java:198)
    at io.undertow.servlet.spec.RequestDispatcherImpl.include(RequestDispatcherImpl.java:279)
    at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
    at org.apache.jsp.app.ui7.index_jsp._jspx_meth_skin_005fifhomepage_005f0(index_jsp.java:2520)
    at org.apache.jsp.app.ui7.index_jsp._jspService(index_jsp.java:1617)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:366)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:326)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:82)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchToPath(ServletInitialHandler.java:192)
    at io.undertow.servlet.spec.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:160)
    at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:527)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)
    at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:248)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:100)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.filter.ClientExtractFilter.doFilter(ClientExtractFilter.java:35)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
    at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51)
    at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45)
    at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63)
    at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56)
    at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58)
    at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70)
    at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247)
    at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76)
    at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:166)
    at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197)
    at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: java.lang.IllegalArgumentException
    at com.netegrity.webapp.bean.WorkList.(WorkList.java:86)
    at com.netegrity.webapp.bean.WorkList.(WorkList.java:72)
    at com.netegrity.webapp.bean.WorkList.getConsoleWorkListFromRequest(WorkList.java:111)
    at com.netegrity.taglib.skin.TagUtilLocal.getWorkItems(TagUtilLocal.java:754)
    at com.netegrity.taglib.skin.TagUtilLocal.hasWorkItems(TagUtilLocal.java:941)
    at com.netegrity.taglib.skin.IfWorkItemsTag.doStartTag(IfWorkItemsTag.java:67)
    at org.apache.jsp.app.ui7.home_jsp._jspx_meth_skin_005fifworkitems_005f0(home_jsp.java:744)
    at org.apache.jsp.app.ui7.home_jsp._jspService(home_jsp.java:225)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:366)
    ... 79 more

    Cause of exception:

    java.lang.IllegalArgumentException
    at com.netegrity.webapp.bean.WorkList.(WorkList.java:86)
    at com.netegrity.webapp.bean.WorkList.(WorkList.java:72)
    at com.netegrity.webapp.bean.WorkList.getConsoleWorkListFromRequest(WorkList.java:111)
    at com.netegrity.taglib.skin.TagUtilLocal.getWorkItems(TagUtilLocal.java:754)
    at com.netegrity.taglib.skin.TagUtilLocal.hasWorkItems(TagUtilLocal.java:941)
    at com.netegrity.taglib.skin.IfWorkItemsTag.doStartTag(IfWorkItemsTag.java:67)
    at org.apache.jsp.app.ui7.home_jsp._jspx_meth_skin_005fifworkitems_005f0(home_jsp.java:744)
    at org.apache.jsp.app.ui7.home_jsp._jspService(home_jsp.java:225)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:366)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:326)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:82)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchToServlet(ServletInitialHandler.java:198)
    at io.undertow.servlet.spec.RequestDispatcherImpl.include(RequestDispatcherImpl.java:279)
    at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
    at org.apache.jsp.app.ui7.index_jsp._jspx_meth_skin_005fifhomepage_005f0(index_jsp.java:2520)
    at org.apache.jsp.app.ui7.index_jsp._jspService(index_jsp.java:1617)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:366)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:326)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:82)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchToPath(ServletInitialHandler.java:192)
    at io.undertow.servlet.spec.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:160)
    at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:527)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)
    at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:248)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:100)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at com.netegrity.webapp.filter.ClientExtractFilter.doFilter(ClientExtractFilter.java:35)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
    at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51)
    at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45)
    at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63)
    at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56)
    at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58)
    at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70)
    at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247)
    at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76)
    at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:166)
    at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197)
    at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)



  • 2.  Re: Identity Suite VApp 14.1  IDM error:  Exception during page display
    Best Answer

    Broadcom Employee
    Posted 04-08-2018 02:17 AM

    Are you using SSO (siteminder)?



  • 3.  Re: Identity Suite VApp 14.1  IDM error:  Exception during page display

    Posted 04-10-2018 12:49 PM

    Sorted.. I don't have SSO configured and It was enabled somehow. Turned it off and that was it. 



  • 4.  Re: Identity Suite VApp 14.1  IDM error:  Exception during page display

    Broadcom Employee
    Posted 05-10-2018 01:11 AM

    How did you disabled the integration of SSO



  • 5.  Re: Identity Suite VApp 14.1  IDM error:  Exception during page display

    Broadcom Employee
    Posted 05-10-2018 01:10 AM

    Hi,

     

    I am having similar issue where I have integrated  IDM 14.1 with CA SSO 12.7, any recommendation how to solve this.



  • 6.  Re: Identity Suite VApp 14.1  IDM error:  Exception during page display

    Broadcom Employee
    Posted 05-11-2018 09:08 AM

    Hello Sachin,

     

    You should really describe how your environment is set up, what steps you performed integrating CA IM with CA SSO and what errors you are getting. If your IM and SSO integration is correctly configured, you can no longer access IM directly, you need to access IM through CA SSO protected URL.  is this what you are doing?

     

    KR
    Russi