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Facing issue with office 365 endpoint configuration with CAIM

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  • 1.  Facing issue with office 365 endpoint configuration with CAIM

    Posted 04-11-2018 02:10 AM

    Hi All,

     

    I am trying to integrate office 365 endpoint in CAIM and for prerequisite i had installed Power shell and Azule module. and able to hit the below command from CAIM server:

    Import-Module MsOnline

    $UserCredential = Get-Credential

    Connect-MsolService -Credential $UserCredential

    $session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $UserCredential -Authentication Basic -AllowRedirection -SessionOption (New-PSSessionOption -IdleTimeOut 60000)

    Import-PSSession $session

    get-rolegroup | format-list 

     

    I have imported the role definition from management console.

    After this i am trying to create a Endpoint in CAIM but getting below error:

     

    Endpoint 'Office365_Test' creation failed: Connector Server Add failed: code 80 (OTHER-NamingException): failed to add entry eTDYNDirectoryName=Office365_Test,eTNamespaceName=Office 365,dc=im,dc=etasa: javax.naming.NamingException: Failed to activate the connector [Office365_Test]: Failed to borrow connection object with connection key [adm-120000235@smflcapital.onmicrosoft.com]: Failed to borrow connection object with connection key [adm-120000235@smflcapital.onmicrosoft.com]: Failed to borrow connection object with connection key [adm-120000235@smflcapital.onmicrosoft.com]: ... (ldaps://cpyqwidm03.blue.smflc.co.jp:20411)

     

     

    does anyone havev seen this kind of issue, i am new to CAIM, any help or pointers are appreciated.

     

    Regards,

    Rajesh  



  • 2.  Re: Facing issue with office 365 endpoint configuration with CAIM

    Posted 04-11-2018 09:48 AM

    Hello Rajesh,

    What version of CAIM are you currently using?

     

    Can you verify the connection to office 365 works outside of IDM?     You can use Telnet to test this:

     

    Which should take you to a blank page which would be waiting for further commands.  If it fails it will error, here I have used the incorrect Port:



  • 3.  Re: Facing issue with office 365 endpoint configuration with CAIM

    Posted 04-11-2018 10:35 PM

    Dear Michael,

     

    We are using CAIM 14.0 version and we are able to access outlook.office365.com outside IDM.

     

    I am not sure, do we need to make any changes in Connector Server ?

     

    Regards,

    Rajesh 



  • 4.  Re: Facing issue with office 365 endpoint configuration with CAIM

    Posted 04-20-2018 03:51 PM

    Does 'Outside IDM' mean the telnet from the connector server works? 

    If you are testing with a browser connection I believe that uses a different Port.  



  • 5.  Re: Facing issue with office 365 endpoint configuration with CAIM
    Best Answer

     
    Posted 04-27-2018 10:22 AM

    Hi,

    I have seen this error in the past due to issue with O365 credentials.

     

    Please also check out this Cannot Acquire office 365 endpoint - CA Knowledge 

     

    Maybe this helps.

     

    Otherwise, what else do you provisioning server etatrans or IAM Connector server logs say?



  • 6.  Re: Facing issue with office 365 endpoint configuration with CAIM

    Posted 06-27-2018 05:08 AM

    I was facing similar issues. I needed to follow this kb, after checking the other suggestions in this thread.:

    Prerequisites for acquiring SDK DYN endpoint - CA Knowledge 

    Hope this helps.