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Identity minder 14.1 installation fails while trying to connect to policy store

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  • 1.  Identity minder 14.1 installation fails while trying to connect to policy store

    Posted 12-28-2017 03:15 AM

    Hi All,

     

    I am trying to install IM 14.1 on RHEL 7 machine with application server as IBM websphere .

     

    There is no error in caiamsuite.log file, But installation hangs after :

    "Connecting to SM using COMPAT MODE on the agentAPI

    BUILD SUCCESSFUL
    Total time: 16 seconds
    ******************************************"

    And I cane see some timeout logs in smps log file at the same time:

    [30727/140231009363712][Wed Dec 27 2017 14:08:27][smldaputils.cpp:822][WARNING][sm-Ldap-02910] SSLv3 client protocol is disabled. If connection fails configure LDAP server to support TLS protocols.

    [30727/140231009363712][Wed Dec 27 2017 14:08:28][smldaputils.cpp:1012][INFO][sm-Server-04410] Failing back LDAP store type #1 to server 'DSAHOSTNAME:11389'

    [30727/140230992578304][Wed Dec 27 2017 14:08:38][CServer.cpp:6371][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::ProcessRequest, 9499, 5000, )

    [30727/140230992578304][Wed Dec 27 2017 14:08:38][CServer.cpp:6859][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::Tunnel, 9499, 5000, )
    [30727/140230992578304][Wed Dec 27 2017 14:08:38][CServer.cpp:6371][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::ProcessRequest, 9499, 5000, )

     

    Anyone faced the same issue before or have any suggestion?

     

    Thanks in advance!!!

     

    Regards,

    Amit

     



  • 2.  Re: Identity minder 14.1 installation fails while trying to connect to policy store
    Best Answer

    Posted 12-28-2017 06:21 AM

    Hi Amit, 

     

    Check the below KB Article which might help you on this :

     

    Policy server secure ldap connection failure 

     

    Hope this helps, 

     

    Regards,

    Ram,