Identity minder 14.1 installation fails while trying to connect to policy store

[Amit Malik]

Hi All,

 

I am trying to install IM 14.1 on RHEL 7 machine with application server as IBM websphere .

 

There is no error in caiamsuite.log file, But installation hangs after :

"Connecting to SM using COMPAT MODE on the agentAPI

BUILD SUCCESSFUL
Total time: 16 seconds
******************************************"

And I cane see some timeout logs in smps log file at the same time:

[30727/140231009363712][Wed Dec 27 2017 14:08:27][smldaputils.cpp:822][WARNING][sm-Ldap-02910] SSLv3 client protocol is disabled. If connection fails configure LDAP server to support TLS protocols.

[30727/140231009363712][Wed Dec 27 2017 14:08:28][smldaputils.cpp:1012][INFO][sm-Server-04410] Failing back LDAP store type #1 to server 'DSAHOSTNAME:11389'

[30727/140230992578304][Wed Dec 27 2017 14:08:38][CServer.cpp:6371][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::ProcessRequest, 9499, 5000, )

[30727/140230992578304][Wed Dec 27 2017 14:08:38][CServer.cpp:6859][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::Tunnel, 9499, 5000, )
[30727/140230992578304][Wed Dec 27 2017 14:08:38][CServer.cpp:6371][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::ProcessRequest, 9499, 5000, )

 

Anyone faced the same issue before or have any suggestion?

 

Thanks in advance!!!

 

Regards,

Amit

 

[raope01]

Hi Amit, 

 

Check the below KB Article which might help you on this :

 

Policy server secure ldap connection failure 

 

Hope this helps, 

 

Regards,

Ram,