Layer 7 Identity Management

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Error while Viewing Approval Job in VST- IDM

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  • 1.  Error while Viewing Approval Job in VST- IDM

    Posted 01-19-2018 06:10 AM

    Hello ,

     

    We have configured global policy based workflow on provisioning role assignment. When I try to view the job in submitted task , I am not able to view details and I get below error on UI page. I am not able to to view details of the job. Can anyone assist here?

     

    Thanks,

    Shashank

     

    javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/workpoint/gui/external/WpImageUtils
        at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:845)
        at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:774)
        at org.apache.jsp.app.page.special.jobview_005fpage_jsp._jspService(jobview_005fpage_jsp.java:142)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:718)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:655)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:607)
        at com.netegrity.webapp.page.AbstractPage.includePageFragment(AbstractPage.java:317)
        at com.netegrity.webapp.page.AbstractPage.display(AbstractPage.java:176)
        at com.netegrity.webapp.page.NestingWrapper.displayNested(NestingWrapper.java:112)
        at org.apache.jsp.app.page.nesting_jsp._jspService(nesting_jsp.java:87)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:718)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:655)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:607)
        at com.netegrity.webapp.page.NestingWrapper.displayFragment(NestingWrapper.java:127)
        at com.netegrity.webapp.page.NestingWrapper.displayNested(NestingWrapper.java:107)
        at org.apache.jsp.app.page.nesting_jsp._jspService(nesting_jsp.java:87)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:718)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:655)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:607)
        at com.netegrity.webapp.page.NestingWrapper.displayFragment(NestingWrapper.java:127)
        at com.netegrity.webapp.page.NestingWrapper.displayNested(NestingWrapper.java:107)
        at org.apache.jsp.app.page.nesting_jsp._jspService(nesting_jsp.java:87)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:718)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:655)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:607)
        at com.netegrity.webapp.page.NestingWrapper.displayFragment(NestingWrapper.java:127)
        at com.netegrity.webapp.page.NestingWrapper.display(NestingWrapper.java:175)
        at org.apache.jsp.app.page.tab_005fcontroller_jsp._jspService(tab_005fcontroller_jsp.java:263)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:718)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:655)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:607)
        at com.netegrity.webapp.page.AbstractPage.includePageFragment(AbstractPage.java:317)
        at com.netegrity.webapp.page.AbstractPage.display(AbstractPage.java:176)
        at com.netegrity.webapp.page.NestingWrapper.display(NestingWrapper.java:180)
        at org.apache.jsp.app.page.task_005fbody_jsp._jspService(task_005fbody_jsp.java:240)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:718)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:655)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:940)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:607)
        at com.netegrity.webapp.page.jsf.ViewHandler.renderView(ViewHandler.java:141)
        at org.apache.myfaces.lifecycle.RenderResponseExecutor.execute(RenderResponseExecutor.java:41)
        at org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:132)
        at com.netegrity.webapp.page.jsf.JSFParentPage.display(JSFParentPage.java:151)
        at com.netegrity.webapp.page.TaskController.display(TaskController.java:475)
        at com.netegrity.taglib.skin.TagUtilLocal.displayTaskBody(TagUtilLocal.java:1047)
        at com.netegrity.taglib.skin.TaskBodyTag.doStartTag(TaskBodyTag.java:49)
        at org.apache.jsp.app.ui7.index_jsp._jspx_meth_skin_005ftaskbody_005f1(index_jsp.java:2514)
        at org.apache.jsp.app.ui7.index_jsp._jspx_meth_skin_005fifprotected_005f3(index_jsp.java:2471)
        at org.apache.jsp.app.ui7.index_jsp._jspx_meth_skin_005fiftaskpage_005f2(index_jsp.java:2361)
        at org.apache.jsp.app.ui7.index_jsp._jspService(index_jsp.java:1628)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:365)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:620)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:553)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:482)
        at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:527)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)
        at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:322)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:100)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at com.netegrity.webapp.filter.ClientExtractFilter.doFilter(ClientExtractFilter.java:35)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:149)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:407)
        at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:169)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:145)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:97)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:102)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:336)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:653)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:920)
        at java.lang.Thread.run(Thread.java:745)
    Caused by: java.lang.NoClassDefFoundError: com/workpoint/gui/external/WpImageUtils
        at com.netegrity.portal.service.workflow.core.impl.workpoint.WorkpointProcessInstance.getJobView(WorkpointProcessInstance.java:423)
        at com.netegrity.webapp.page.special.JobViewPage.getJobImage(JobViewPage.java:68)
        at org.apache.jsp.app.page.special.jobview_005fpage_jsp._jspService(jobview_005fpage_jsp.java:92)
        ... 149 more



  • 2.  Re: Error while Viewing Approval Job in VST- IDM
    Best Answer

    Posted 01-23-2018 04:20 AM

    Hi Sh4sh4nk,
    WpImageUtils.class is under com.workpoint.gui.external package of iam_im.ear\library\wpGUI.jar lib.
    Check you have iam_im.ear\library\wpGUI.jar in your IM web application server.
    Going further will need to open an issue with CA Support, getting your context (exact version of IM and which web application server and version in use, etc).

    Regards,

    Philippe.