Hi,
We are using CA IdentityMinder version 12.5 SP17.
We have a requirement to auto reject workflow requests that are pending for more than a month. We used "IM Timeout Alert" and selected "Notify IM Reject" action. The request is rejected after timeout.
Normally, if the request is rejected by an approver, we can determine this by executing the following query:
SELECT * FROM <Workflow DB>.WP_WORK_ITEM WHERE NAME='IM Reject'
But when the request is rejected through action "NOTIFY IM REJECT" in alert "IM Timeout Alert", the NAME column still shows the Approval Level where the job timed out.
Any idea on how to determine requests that were rejected automatically due to timeout?
As an alternative, we are trying to write a JAVA class to reject requests. Any samples or guidelines would be highly appreciated.
Thank you,
Arij