Symantec Identity Management

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Garbage Data in IDM Reports

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  • 1.  Garbage Data in IDM Reports

    Posted 02-13-2016 08:07 AM

    Hello ,

     

    We are using 3.3 version of BO report server shipped with 12.6SP4 edition of IDM package.

     

    Our  IDM version is 12.6SP3. After integration , we have noticed following data in reports:-

     

    1. The proxy flag is turned off in the report server connection details. Reports accessed through IM UI via web browser on  proxy server(Apache) , we get normal reports.

    2. The proxy flag is turned on in the report server connection details. Reports accessed through IM UI via web browser on  proxy server(Apache) , we get garbage data in the reports.

     

    Has anyone else faced same behavior? Can anyone help us out here?

     

    Thanks.

    Shashank



  • 2.  Re: Garbage Data in IDM Reports
    Best Answer

    Posted 06-24-2016 02:24 AM

    Hello,

     

    Latest update is CA Support provided us the fix. After applying the fix, the reports are working fine.

     

    Thanks,

    Shashank