Layer 7 Identity Management

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IMS failed to start after upgrade

  • 1.  IMS failed to start after upgrade

    Posted 09-16-2015 08:56 PM

    Hi,

     

    We had IMS (CA IM 12.6 sp2) running on JBoss 5.1.0.GA.

     

    Recently, we upgraded to CA IM 12.6 sp4. no other changes were made during the upgrade, e.g. os, db, jdk, jboss and svc ids all remained the same.

     

    However, the upgraded IMS (CA IM 12.6 sp4) failed to start; the error message in JBoss server.log reads

    ERROR [ims.jdbc.JDBCManagedObjectProvider] (main) Unable to populate cache [facility=4 severity=2 reason=0 status=38 message=No items found].

    Note: to see the error message in context, please scroll down further.

     

    Before the upgrade, IMS (CA IM 12.6 sp2) never had such error.

    for troubleshooting, we rollback to the jboss folder backup before the upgrade.

    The backup IMS  (CA IM 12.6 sp2) could start again and did not have such error.

     

    We have checked to ensure the database config are correct in the following files:

    login-config.xml

    iam_im_imarchivedb-ds.xml

    iam_im_imauditdb-ds.xml

    iam_im_imtaskpersistencedb-ds.xml

    iam_im_imworkflowdb-ds.xml

    iam_im_objectstore-ds.xml

    iam_im_reportsnapshot-ds.xml

     

    Questions:

    1. What are the possible causes for this error?
    2. What can we do to fix this error?

     

    Any advise is much appreciated.

     

    best regards,

     

    MunFai

     

    server.log:

    ==================================================================================================================

    2015-09-16 17:34:18,719 WARN  [ims.default] (main) CA IAM Framework Server

    2015-09-16 17:34:18,719 WARN  [ims.default] (main) Copyright 2000 - 2013 CA. All Rights Reserved

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) # IAM Framework 200.1.03.02.529

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) # CA Identity Manager 12.6.04.0.333

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) ---- CA IAM FW Startup Sequence Initiated. ----

    2015-09-16 17:34:18,750 WARN  [ims.default] (main) * Startup Step 1 : Attempting to start ServiceLocator.

    2015-09-16 17:34:20,438 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Task Persistence is up to date.

    2015-09-16 17:34:20,469 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Archive is up to date.

    2015-09-16 17:34:20,609 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Auditing is up to date.

    2015-09-16 17:34:20,672 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Report Snapshot is up to date.

    2015-09-16 17:34:20,672 WARN  [ims.default] (main) * Startup Step 2 : Attempting to start PolicyServerService

    2015-09-16 17:34:20,797 WARN  [ims.default] (main) Unlimited Strength Java Crypto Extensions enabled: FALSE

    2015-09-16 17:34:21,203 WARN  [ims.default] (main) Policy Server connection enabled: false

    2015-09-16 17:34:21,203 WARN  [ims.default] (main) * Startup Step 3 : Attempting to start ServerCommandService

    2015-09-16 17:34:21,438 WARN  [ims.default] (main) * Startup Step 4 : Attempting to start EnvironmentService

    2015-09-16 17:34:21,453 WARN  [ims.default] (main) * Startup Step 5 : Attempting to start SecretKeyStore

    2015-09-16 17:34:27,187 WARN  [ims.jdbc.JDBCSchema] (main) Column USER_NAME in table IM_AUTH_USER should have type NVARCHAR(255) but has type varchar(32)

    2015-09-16 17:34:27,187 WARN  [ims.jdbc.JDBCSchema] (main) Column PASSWORD in table IM_AUTH_USER should have type NVARCHAR(255) but has type varchar(32)

    2015-09-16 17:34:27,187 WARN  [ims.jdbc.JDBCSchema] (main) Column DISABLED in table IM_AUTH_USER should have type NVARCHAR(255) but has type varchar(32)

    2015-09-16 17:34:31,421 ERROR [ims.jdbc.JDBCManagedObjectProvider] (main) Unable to populate cache

    [facility=4 severity=2 reason=0 status=38 message=No items found]

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:320)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.ca.identitymanager.policyxpress.managedobjectprovider.impl.PxBaseManagedObjectProvider.<init>(PxBaseManagedObjectProvider.java:22)

        at com.ca.identitymanager.policyxpress.managedobjectprovider.impl.PolicyXpressProviderImpl.<init>(PolicyXpressProviderImpl.java:51)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.ApprovalPolicyProviderImpl.<init>(ApprovalPolicyProviderImpl.java:36)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.BusinessPolicyProviderImpl.<init>(BusinessPolicyProviderImpl.java:21)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.BusinessPolicySetProviderImpl.<init>(BusinessPolicySetProviderImpl.java:86)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.MemberPolicyProviderImpl.<init>(MemberPolicyProviderImpl.java:31)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.AdminPolicyProviderImpl.<init>(AdminPolicyProviderImpl.java:31)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.OwnerPolicyProviderImpl.<init>(OwnerPolicyProviderImpl.java:32)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.TaskHandlerDefinitionProviderImpl.<init>(TaskHandlerDefinitionProviderImpl.java:21)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCDelegatedManagedObjectProvider.<init>(JDBCDelegatedManagedObjectProvider.java:26)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.ScreenProviderImpl.<init>(ScreenProviderImpl.java:45)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.TabProviderImpl.<init>(TabProviderImpl.java:21)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

        at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

        at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.ScreenDefinitionProviderImpl.<init>(ScreenDefinitionProviderImpl.java:51)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

        at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

        at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

        at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.<init>(ImsEnvironmentProviderImpl.java:25)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

        at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getJDBCManagedObjectProvider(ImsApiImpl.java:502)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getJDBCManagedObjectProvider(ImsApiImpl.java:482)

        at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironments(ImsApiImpl.java:102)

        at com.netegrity.ims.bootstrap.SecretKeyStore.startUp(SecretKeyStore.java:46)

        at com.netegrity.ims.bootstrap.Main.start(Main.java:175)

        at com.netegrity.webapp.SystemInitializer.contextInitialized(SystemInitializer.java:44)

        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3910)

        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4393)

        at org.jboss.web.tomcat.service.deployers.TomcatDeployment.performDeployInternal(TomcatDeployment.java:310)

        at org.jboss.web.tomcat.service.deployers.TomcatDeployment.performDeploy(TomcatDeployment.java:142)

        at org.jboss.web.deployers.AbstractWarDeployment.start(AbstractWarDeployment.java:461)

        at org.jboss.web.deployers.WebModule.startModule(WebModule.java:118)

        at org.jboss.web.deployers.WebModule.start(WebModule.java:97)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)

        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)

        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)

        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)

        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)

        at org.jboss.system.microcontainer.ServiceProxy.invoke(ServiceProxy.java:206)

        at com.sun.proxy.$Proxy38.start(Unknown Source)

        at org.jboss.system.microcontainer.StartStopLifecycleAction.installAction(StartStopLifecycleAction.java:42)

        at org.jboss.system.microcontainer.StartStopLifecycleAction.installAction(StartStopLifecycleAction.java:37)

        at org.jboss.dependency.plugins.action.SimpleControllerContextAction.simpleInstallAction(SimpleControllerContextAction.java:62)

        at org.jboss.dependency.plugins.action.AccessControllerContextAction.install(AccessControllerContextAction.java:71)

        at org.jboss.dependency.plugins.AbstractControllerContextActions.install(AbstractControllerContextActions.java:51)

        at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:348)

        at org.jboss.system.microcontainer.ServiceControllerContext.install(ServiceControllerContext.java:286)

        at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:1631)

        at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:934)

        at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:1082)

        at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:984)

        at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:822)

        at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:553)

        at org.jboss.system.ServiceController.doChange(ServiceController.java:688)

        at org.jboss.system.ServiceController.start(ServiceController.java:460)

        at org.jboss.system.deployers.ServiceDeployer.start(ServiceDeployer.java:163)

        at org.jboss.system.deployers.ServiceDeployer.deploy(ServiceDeployer.java:99)

        at org.jboss.system.deployers.ServiceDeployer.deploy(ServiceDeployer.java:46)

        at org.jboss.deployers.spi.deployer.helpers.AbstractSimpleRealDeployer.internalDeploy(AbstractSimpleRealDeployer.java:62)

        at org.jboss.deployers.spi.deployer.helpers.AbstractRealDeployer.deploy(AbstractRealDeployer.java:50)

        at org.jboss.deployers.plugins.deployers.DeployerWrapper.deploy(DeployerWrapper.java:171)

        at org.jboss.deployers.plugins.deployers.DeployersImpl.doDeploy(DeployersImpl.java:1439)

        at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFirst(DeployersImpl.java:1157)

        at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFirst(DeployersImpl.java:1178)

        at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFirst(DeployersImpl.java:1210)

        at org.jboss.deployers.plugins.deployers.DeployersImpl.install(DeployersImpl.java:1098)

        at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:348)

        at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:1631)

        at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:934)

        at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:1082)

        at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:984)

        at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:822)

        at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:553)

        at org.jboss.deployers.plugins.deployers.DeployersImpl.process(DeployersImpl.java:781)

        at org.jboss.deployers.plugins.main.MainDeployerImpl.process(MainDeployerImpl.java:702)

        at org.jboss.system.server.profileservice.repository.MainDeployerAdapter.process(MainDeployerAdapter.java:117)

        at org.jboss.system.server.profileservice.repository.ProfileDeployAction.install(ProfileDeployAction.java:70)

        at org.jboss.system.server.profileservice.repository.AbstractProfileAction.install(AbstractProfileAction.java:53)

        at org.jboss.system.server.profileservice.repository.AbstractProfileService.install(AbstractProfileService.java:361)

        at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:348)

        at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:1631)

        at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:934)

        at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:1082)

        at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:984)

        at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:822)

        at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:553)

        at org.jboss.system.server.profileservice.repository.AbstractProfileService.activateProfile(AbstractProfileService.java:306)

        at org.jboss.system.server.profileservice.ProfileServiceBootstrap.start(ProfileServiceBootstrap.java:271)

        at org.jboss.bootstrap.AbstractServerImpl.start(AbstractServerImpl.java:461)

        at org.jboss.Main.boot(Main.java:221)

        at org.jboss.Main$1.run(Main.java:556)

        at java.lang.Thread.run(Thread.java:662)



  • 2.  Re: IMS failed to start after upgrade

    Posted 09-21-2015 04:35 AM

    Hi MunFai

     

    is JBoss using Hypersonic or utilizing a back-end database as recommended by Red Hat?

    You might want to try and clear jboss-5.1.0.GA\server\default\tmp and \jboss-5.1.0.GA\server\default\work (move content to a temporary location) and see whether this error still persists?

    You might want to raise a support case with CA Support for further assistance if you require faster progress towards resolution

     

    Regards

    Rinat
    CA Tech Support - EMEA



  • 3.  Re: IMS failed to start after upgrade

    Posted 09-25-2015 03:20 AM

    Hi Rinat,

    Mun Fai and me are working on the same issue. We have tried clear the "tmp" and "work" and start up jboss, it is still hitting the same error "unable to populate cache"...


    JBOSS are using hypersonic not backend DB.


    regards,

    William



  • 4.  Re: IMS failed to start after upgrade

    Posted 11-23-2015 04:42 AM

    I am also facing the same issue now. Is that issue got fixed ? Any update.

     

    Thanks in advance.

     

    Regards,

    Naveen



  • 5.  Re: IMS failed to start after upgrade

    Posted 11-23-2015 04:49 AM

    This issue is still not fixed. Every time the JBOSS service startup, this error appear.



  • 6.  Re: IMS failed to start after upgrade

    Posted 11-23-2015 05:03 AM

    Hello

     

    There were few cases with 12.6 SP4 where this error occurred, according to a knowledge search performed. Could not find any indication for this error on a non SP4 level.

    It was suggested this error was related to a high number of provisioning roles.
    Some customers resolved it by moving to a new DB (possibly related to performances).

    Other customers stated error went away without any action taken.

    Is there any particular high number of provisioning roles in your environment?

    Are you in a position to try and upgrade to a later SP?

     

    Regards

    Rinat

    CA Tech Support



  • 7.  Re: IMS failed to start after upgrade

    Posted 10-25-2016 11:02 AM

    Hi,

    Any solution found for this issue ?

    I am also facing the same.

    Started suddenly.

     

    We are on IDM 12.6. SP5 and JBoss 6.3.

     

    Thank you,

    Rajya



  • 8.  Re: IMS failed to start after upgrade

    Posted 11-01-2016 07:39 AM

    Hi Rajya

    As mentioned previously, this error used to be mostly with 12.6 SP4 and has not been seen in later versions.

    While am not certain of any actual impact, it is most likely to go away after upgrading to newer releases. If upgrade is not an option, you should be able to keep using the system as is - this should not stop you from utilizing IM as usual.

     

    Regards

    Rinat



  • 9.  Re: IMS failed to start after upgrade

    Posted 11-03-2016 08:52 AM

    Thank you Rinat.

    Yes we are able to use IDM without issues.



  • 10.  Re: IMS failed to start after upgrade

    Posted 11-01-2016 09:57 PM

    Hi Rajya,

     

    No, we couldn't make the error messages go away.

     

    Initially we applied 12.6sp4cr2, those error messages started to appear and IMS couldn't start.

    After we applied the latest sp4cr, 12.6sp4cr3 (or cr4?), we still see those error messages but IMS starts.

     

    Are those error messages giving you *real* problems?

     

    MunFai



  • 11.  Re: IMS failed to start after upgrade

    Posted 11-03-2016 08:51 AM

    Hi MunFai,

    Our IDM is functioning well though we see the error during startup.

    But surprisingly this error is only in our DEV environment, and not existing in other environments though all are on same version.

    Also, started suddenly in DEV environment.

    So wondering what has caused this.

     

    Thank you,

    Rajya