IMS failed to start after upgrade

[MUN-FAI YUE]

Hi,

 

We had IMS (CA IM 12.6 sp2) running on JBoss 5.1.0.GA.

 

Recently, we upgraded to CA IM 12.6 sp4. no other changes were made during the upgrade, e.g. os, db, jdk, jboss and svc ids all remained the same.

 

However, the upgraded IMS (CA IM 12.6 sp4) failed to start; the error message in JBoss server.log reads

ERROR [ims.jdbc.JDBCManagedObjectProvider] (main) Unable to populate cache [facility=4 severity=2 reason=0 status=38 message=No items found].

Note: to see the error message in context, please scroll down further.

 

Before the upgrade, IMS (CA IM 12.6 sp2) never had such error.

for troubleshooting, we rollback to the jboss folder backup before the upgrade.

The backup IMS  (CA IM 12.6 sp2) could start again and did not have such error.

 

We have checked to ensure the database config are correct in the following files:

login-config.xml

iam_im_imarchivedb-ds.xml

iam_im_imauditdb-ds.xml

iam_im_imtaskpersistencedb-ds.xml

iam_im_imworkflowdb-ds.xml

iam_im_objectstore-ds.xml

iam_im_reportsnapshot-ds.xml

 

Questions:

1. What are the possible causes for this error?
2. What can we do to fix this error?

 

Any advise is much appreciated.

 

best regards,

 

MunFai

 

server.log:

==================================================================================================================

2015-09-16 17:34:18,719 WARN  [ims.default] (main) CA IAM Framework Server

2015-09-16 17:34:18,719 WARN  [ims.default] (main) Copyright 2000 - 2013 CA. All Rights Reserved

2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

2015-09-16 17:34:18,750 WARN  [ims.default] (main) # IAM Framework 200.1.03.02.529

2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

2015-09-16 17:34:18,750 WARN  [ims.default] (main) # CA Identity Manager 12.6.04.0.333

2015-09-16 17:34:18,750 WARN  [ims.default] (main) ################################################

2015-09-16 17:34:18,750 WARN  [ims.default] (main) ---- CA IAM FW Startup Sequence Initiated. ----

2015-09-16 17:34:18,750 WARN  [ims.default] (main) * Startup Step 1 : Attempting to start ServiceLocator.

2015-09-16 17:34:20,438 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Task Persistence is up to date.

2015-09-16 17:34:20,469 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Archive is up to date.

2015-09-16 17:34:20,609 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Auditing is up to date.

2015-09-16 17:34:20,672 WARN  [ims.tmt.CreateDatabaseSchema] (main) ****** Schema for: Report Snapshot is up to date.

2015-09-16 17:34:20,672 WARN  [ims.default] (main) * Startup Step 2 : Attempting to start PolicyServerService

2015-09-16 17:34:20,797 WARN  [ims.default] (main) Unlimited Strength Java Crypto Extensions enabled: FALSE

2015-09-16 17:34:21,203 WARN  [ims.default] (main) Policy Server connection enabled: false

2015-09-16 17:34:21,203 WARN  [ims.default] (main) * Startup Step 3 : Attempting to start ServerCommandService

2015-09-16 17:34:21,438 WARN  [ims.default] (main) * Startup Step 4 : Attempting to start EnvironmentService

2015-09-16 17:34:21,453 WARN  [ims.default] (main) * Startup Step 5 : Attempting to start SecretKeyStore

2015-09-16 17:34:27,187 WARN  [ims.jdbc.JDBCSchema] (main) Column USER_NAME in table IM_AUTH_USER should have type NVARCHAR(255) but has type varchar(32)

2015-09-16 17:34:27,187 WARN  [ims.jdbc.JDBCSchema] (main) Column PASSWORD in table IM_AUTH_USER should have type NVARCHAR(255) but has type varchar(32)

2015-09-16 17:34:27,187 WARN  [ims.jdbc.JDBCSchema] (main) Column DISABLED in table IM_AUTH_USER should have type NVARCHAR(255) but has type varchar(32)

2015-09-16 17:34:31,421 ERROR [ims.jdbc.JDBCManagedObjectProvider] (main) Unable to populate cache

[facility=4 severity=2 reason=0 status=38 message=No items found]

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:320)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.ca.identitymanager.policyxpress.managedobjectprovider.impl.PxBaseManagedObjectProvider.<init>(PxBaseManagedObjectProvider.java:22)

    at com.ca.identitymanager.policyxpress.managedobjectprovider.impl.PolicyXpressProviderImpl.<init>(PolicyXpressProviderImpl.java:51)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.ApprovalPolicyProviderImpl.<init>(ApprovalPolicyProviderImpl.java:36)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.BusinessPolicyProviderImpl.<init>(BusinessPolicyProviderImpl.java:21)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.BusinessPolicySetProviderImpl.<init>(BusinessPolicySetProviderImpl.java:86)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.MemberPolicyProviderImpl.<init>(MemberPolicyProviderImpl.java:31)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.AdminPolicyProviderImpl.<init>(AdminPolicyProviderImpl.java:31)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.OwnerPolicyProviderImpl.<init>(OwnerPolicyProviderImpl.java:32)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.TaskHandlerDefinitionProviderImpl.<init>(TaskHandlerDefinitionProviderImpl.java:21)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCDelegatedManagedObjectProvider.<init>(JDBCDelegatedManagedObjectProvider.java:26)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.ScreenProviderImpl.<init>(ScreenProviderImpl.java:45)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.TabProviderImpl.<init>(TabProviderImpl.java:21)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:317)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.getManagedObject(JDBCManagedObjectProvider.java:263)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache._getImsEnvironment(DirAndEnvCache.java:366)

    at com.netegrity.llsdk6.imsimpl.utility.DirAndEnvCache.fetchEnvironment(DirAndEnvCache.java:120)

    at com.netegrity.llsdk6.imsimpl.TunnelObject._getImsEnvironment(TunnelObject.java:413)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironment(ImsApiImpl.java:148)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:852)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.ScreenDefinitionProviderImpl.<init>(ScreenDefinitionProviderImpl.java:51)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.initProviders(ImsEnvironmentImpl.java:251)

    at com.netegrity.llsdk6.imsimpl.ImsEnvironmentImpl.<init>(ImsEnvironmentImpl.java:203)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.getManagedObjectImpl(ImsEnvironmentProviderImpl.java:32)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.convertResultSet(JDBCManagedObjectProvider.java:925)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:541)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.find(JDBCManagedObjectProvider.java:646)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.setupCache(JDBCManagedObjectProvider.java:1738)

    at com.netegrity.llsdk6.imsimpl.jdbcmanagedobject.JDBCManagedObjectProvider.<init>(JDBCManagedObjectProvider.java:233)

    at com.netegrity.llsdk6.imsimpl.provider.ImsEnvironmentProviderImpl.<init>(ImsEnvironmentProviderImpl.java:25)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

    at com.netegrity.llsdk6.imsimpl.plugin.ManagedObjectDescriptorTypeProvider.getProvider(ManagedObjectDescriptorTypeProvider.java:65)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getJDBCManagedObjectProvider(ImsApiImpl.java:502)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getJDBCManagedObjectProvider(ImsApiImpl.java:482)

    at com.netegrity.llsdk6.imsimpl.ImsApiImpl.getImsEnvironments(ImsApiImpl.java:102)

    at com.netegrity.ims.bootstrap.SecretKeyStore.startUp(SecretKeyStore.java:46)

    at com.netegrity.ims.bootstrap.Main.start(Main.java:175)

    at com.netegrity.webapp.SystemInitializer.contextInitialized(SystemInitializer.java:44)

    at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3910)

    at org.apache.catalina.core.StandardContext.start(StandardContext.java:4393)

    at org.jboss.web.tomcat.service.deployers.TomcatDeployment.performDeployInternal(TomcatDeployment.java:310)

    at org.jboss.web.tomcat.service.deployers.TomcatDeployment.performDeploy(TomcatDeployment.java:142)

    at org.jboss.web.deployers.AbstractWarDeployment.start(AbstractWarDeployment.java:461)

    at org.jboss.web.deployers.WebModule.startModule(WebModule.java:118)

    at org.jboss.web.deployers.WebModule.start(WebModule.java:97)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)

    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)

    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)

    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)

    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)

    at org.jboss.system.microcontainer.ServiceProxy.invoke(ServiceProxy.java:206)

    at com.sun.proxy.$Proxy38.start(Unknown Source)

    at org.jboss.system.microcontainer.StartStopLifecycleAction.installAction(StartStopLifecycleAction.java:42)

    at org.jboss.system.microcontainer.StartStopLifecycleAction.installAction(StartStopLifecycleAction.java:37)

    at org.jboss.dependency.plugins.action.SimpleControllerContextAction.simpleInstallAction(SimpleControllerContextAction.java:62)

    at org.jboss.dependency.plugins.action.AccessControllerContextAction.install(AccessControllerContextAction.java:71)

    at org.jboss.dependency.plugins.AbstractControllerContextActions.install(AbstractControllerContextActions.java:51)

    at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:348)

    at org.jboss.system.microcontainer.ServiceControllerContext.install(ServiceControllerContext.java:286)

    at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:1631)

    at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:934)

    at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:1082)

    at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:984)

    at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:822)

    at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:553)

    at org.jboss.system.ServiceController.doChange(ServiceController.java:688)

    at org.jboss.system.ServiceController.start(ServiceController.java:460)

    at org.jboss.system.deployers.ServiceDeployer.start(ServiceDeployer.java:163)

    at org.jboss.system.deployers.ServiceDeployer.deploy(ServiceDeployer.java:99)

    at org.jboss.system.deployers.ServiceDeployer.deploy(ServiceDeployer.java:46)

    at org.jboss.deployers.spi.deployer.helpers.AbstractSimpleRealDeployer.internalDeploy(AbstractSimpleRealDeployer.java:62)

    at org.jboss.deployers.spi.deployer.helpers.AbstractRealDeployer.deploy(AbstractRealDeployer.java:50)

    at org.jboss.deployers.plugins.deployers.DeployerWrapper.deploy(DeployerWrapper.java:171)

    at org.jboss.deployers.plugins.deployers.DeployersImpl.doDeploy(DeployersImpl.java:1439)

    at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFirst(DeployersImpl.java:1157)

    at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFirst(DeployersImpl.java:1178)

    at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFirst(DeployersImpl.java:1210)

    at org.jboss.deployers.plugins.deployers.DeployersImpl.install(DeployersImpl.java:1098)

    at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:348)

    at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:1631)

    at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:934)

    at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:1082)

    at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:984)

    at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:822)

    at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:553)

    at org.jboss.deployers.plugins.deployers.DeployersImpl.process(DeployersImpl.java:781)

    at org.jboss.deployers.plugins.main.MainDeployerImpl.process(MainDeployerImpl.java:702)

    at org.jboss.system.server.profileservice.repository.MainDeployerAdapter.process(MainDeployerAdapter.java:117)

    at org.jboss.system.server.profileservice.repository.ProfileDeployAction.install(ProfileDeployAction.java:70)

    at org.jboss.system.server.profileservice.repository.AbstractProfileAction.install(AbstractProfileAction.java:53)

    at org.jboss.system.server.profileservice.repository.AbstractProfileService.install(AbstractProfileService.java:361)

    at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:348)

    at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:1631)

    at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:934)

    at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:1082)

    at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:984)

    at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:822)

    at org.jboss.dependency.plugins.AbstractController.change(AbstractController.java:553)

    at org.jboss.system.server.profileservice.repository.AbstractProfileService.activateProfile(AbstractProfileService.java:306)

    at org.jboss.system.server.profileservice.ProfileServiceBootstrap.start(ProfileServiceBootstrap.java:271)

    at org.jboss.bootstrap.AbstractServerImpl.start(AbstractServerImpl.java:461)

    at org.jboss.Main.boot(Main.java:221)

    at org.jboss.Main$1.run(Main.java:556)

    at java.lang.Thread.run(Thread.java:662)

[Rinat Matityahu]

Hi MunFai

 

is JBoss using Hypersonic or utilizing a back-end database as recommended by Red Hat?

You might want to try and clear jboss-5.1.0.GA\server\default\tmp and \jboss-5.1.0.GA\server\default\work (move content to a temporary location) and see whether this error still persists?

You might want to raise a support case with CA Support for further assistance if you require faster progress towards resolution

 

Regards

Rinat
CA Tech Support - EMEA

[William Cheang]

Hi Rinat,

Mun Fai and me are working on the same issue. We have tried clear the "tmp" and "work" and start up jboss, it is still hitting the same error "unable to populate cache"...

JBOSS are using hypersonic not backend DB.

regards,

William

[Anon Anon]

I am also facing the same issue now. Is that issue got fixed ? Any update.

 

Thanks in advance.

 

Regards,

Naveen

[William Cheang]

This issue is still not fixed. Every time the JBOSS service startup, this error appear.

[Rinat Matityahu]

Hello

 

There were few cases with 12.6 SP4 where this error occurred, according to a knowledge search performed. Could not find any indication for this error on a non SP4 level.

It was suggested this error was related to a high number of provisioning roles.
Some customers resolved it by moving to a new DB (possibly related to performances).

Other customers stated error went away without any action taken.

Is there any particular high number of provisioning roles in your environment?

Are you in a position to try and upgrade to a later SP?

 

Regards

Rinat

CA Tech Support

[RLT]

Hi,

Any solution found for this issue ?

I am also facing the same.

Started suddenly.

 

We are on IDM 12.6. SP5 and JBoss 6.3.

 

Thank you,

Rajya

[Rinat Matityahu]

Hi Rajya

As mentioned previously, this error used to be mostly with 12.6 SP4 and has not been seen in later versions.

While am not certain of any actual impact, it is most likely to go away after upgrading to newer releases. If upgrade is not an option, you should be able to keep using the system as is - this should not stop you from utilizing IM as usual.

 

Regards

Rinat

[RLT]

Thank you Rinat.

Yes we are able to use IDM without issues.

[MUN-FAI YUE]

Hi Rajya,

 

No, we couldn't make the error messages go away.

 

Initially we applied 12.6sp4cr2, those error messages started to appear and IMS couldn't start.

After we applied the latest sp4cr, 12.6sp4cr3 (or cr4?), we still see those error messages but IMS starts.

 

Are those error messages giving you *real* problems?

 

MunFai

[RLT]

Hi MunFai,

Our IDM is functioning well though we see the error during startup.

But surprisingly this error is only in our DEV environment, and not existing in other environments though all are on same version.

Also, started suddenly in DEV environment.

So wondering what has caused this.

 

Thank you,

Rajya