how to create event when one message fail?

[CarlosSignorelli82324547]

​Hi guys,

Spectrum is receiving each 1 min one snmp trap (message), so it´s generating an event E.I would like to create a critcal event when this message fail(stop) to arrive in Spectrum after X min. Do you have any idea to create this rule?  

@Silvio Okamoto @Joseph Ackley @Christopher Walsh

Thanks
Carlos
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[Silvio Okamoto]

Hi Carlos,

Have you tried the Event Heartbeat Rule?


https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-3/managing-network/event-configuration/working-with-event-rules.html

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Technical Support Engineer IV
Broadcom Inc
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[CarlosSignorelli82324547]

HI Silvio, i configured heartbeat event and it´s working fine.

thank you for your support!
Carlos

[Alycia Reichel]

What I suggest doing is setting up a fail count, so that if all messages failed you can simply return a failed status for all messages, otherwise if the fail count is < 10 then you can individually send back the failed messages to the queue.