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  • 1.  JAVA Oneclick console slow access

    Posted Jan 26, 2022 10:03 PM
    Hi,

    I have problem to access oneclick console which is very slow to load. Previously i have no issue, this happen after done some windows updates on my laptop. Can someone assists me how to settle this problem.




  • 2.  RE: JAVA Oneclick console slow access

    Broadcom Employee
    Posted Jan 27, 2022 04:14 PM
    Hello.

    I would suggest to uninstall Java and reinstall the JRE that ships with your version of Spectrum. You can download the fresh install on the OneClick admin home page.

    If youre are launching the console with a bookmark jnlp, would recommend to delete this and after reinstalling Java JRE, download a new jnlp to launch.

    If still having issue you may check Windows Event Viewer if any errors are occurring.

    Do you have access to WebTomcat via your browser? you likely would not be facing this issue.

    Regards,

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    Jason Volpini
    Senior Support Engineer  | Enterprise Software
    Broadcom
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