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Unable to change font configuration in OneClick

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  • 1.  Unable to change font configuration in OneClick

    Posted 02-13-2019 03:33 AM

    Fellow Spectrum admins,

     

    I am currently unable to make any changes in the font configuration in OneClick, running on version 10.3.1.

    All other custom setting are working fine, but fonts are not changing at all. I have tried from different workstations and different users, to the same result.

     

    Has anyone experienced this issue?

     

    This was happening before we upgraded to 10.3.1 as well, and I understood from these posts that it would be fixed in the upgrade:

    https://comm.support.ca.com/kb/changing-the-font-size-in-oneclick-console-by-editing-the-preferences-is-not-preserved/kb000007222#/

    https://comm.support.ca.com/kb/changes-in-oneclick-on-font-size-cannot-be-saved-and-are-ignored/kb000007174

     

    Best regards,

    Zacchi



  • 2.  Re: Unable to change font configuration in OneClick

    Posted 03-19-2019 12:44 PM

    Zacchi,

     

    I just gave it a try with 10.3.1 and I see the same issue. Will report it to the engineering team.

     

    Thank you,

     

    Joe



  • 3.  Re: Unable to change font configuration in OneClick

    Posted 03-19-2019 01:51 PM

    I created a defect for the engineering team to debug.

     

    Joe



  • 4.  Re: Unable to change font configuration in OneClick

    Posted 03-20-2019 03:20 AM

    Hi Joe,

     

    Thanks a lot for the support.

     

    Regards,

    Zacchi



  • 5.  RE: Re: Unable to change font configuration in OneClick

    Posted 07-23-2019 08:06 AM
    Hi Joe,

    We are also facing similar issue is this problem fixed ? If yes please let us know .

    Regards,
    Ranjit Woonna


  • 6.  RE: Re: Unable to change font configuration in OneClick
    Best Answer

    Broadcom Employee
    Posted 07-23-2019 08:25 AM
    Ranjit,

    I just gave it a test in 10.3.2 and it looks like it is working now.

    Joe


  • 7.  RE: Re: Unable to change font configuration in OneClick

    Posted 07-23-2019 08:36 AM
    ​Hi Joe,

    Thanks for your quick response. Could you please let us know if there is any workaround available as part of 10.3.1 version .

    Regards,
    Ranjit


  • 8.  RE: Re: Unable to change font configuration in OneClick

    Broadcom Employee
    Posted 07-23-2019 08:40 AM
    None that I am aware of.

    Joe