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File System not found in RFC 2790

  • 1.  File System not found in RFC 2790

    Posted Mar 08, 2019 10:43 AM

    Hi everyone,

    We need to monitoring a File System "B" through RFC 2790 but this one does not appear in the list:

     

     

    however this FS "B" appear in the File Systems list:

     

     

    Why this behavior?? we rediscovered the server but the FS B does not appear in the RFC 2790 list.

     

    I appreciate your feedback, thanks in advance!

    greetings..

     

    EOS



  • 2.  Re: File System not found in RFC 2790

    Broadcom Employee
    Posted Mar 08, 2019 07:18 PM

    Hi Emilio,

     

    The information populated into the File Systems (RFC 2790) table comes from HOST-RESOURCE-MIB.

    Use the MIB Tools and see if you can find the missing File System in these OIDs:

     

    hrStorageIndex hrStorageIndex1.3.6.1.2.1.25.2.3.1.1
    hrStorageType hrStorageType1.3.6.1.2.1.25.2.3.1.2
    hrStorageDescr hrStorageDescr1.3.6.1.2.1.25.2.3.1.3
    hrStorageAllocationUnits hrStorageAllocationUnits1.3.6.1.2.1.25.2.3.1.4
    hrStorageSize hrStorageSize1.3.6.1.2.1.25.2.3.1.5
    hrStorageUsed hrStorageUsed1.3.6.1.2.1.25.2.3.1.6
    hrStorageAllocationFailures hrStorageAllocationFailures1.3.6.1.2.1.25.2.3.1.7

     

    Thanks,

    Silvio



  • 3.  Re: File System not found in RFC 2790

    Posted Mar 11, 2019 02:03 PM

    Hi Silvio!, thank you  for your feedback!

     

    I queried those OIDs from MIB Tools but none of them show the file system B...

     

     

     

    this is very odd...

     

    I apreciate any other suggestion.

     

    thanks!

    regards

    EOS



  • 4.  Re: File System not found in RFC 2790

    Broadcom Employee
    Posted Mar 11, 2019 02:17 PM

    Hi Emilio,

     

    What Operating System is this?

    What SNMP agent is this? SystemEDGE? Windows Native SNMP agent?

     

    Thanks,

    Silvio



  • 5.  Re: File System not found in RFC 2790

    Posted Mar 11, 2019 02:46 PM

    Silvio,

    It's a Windows Server 2012 Standard with SystemEDGE Version 5.8.0 installed as SNMP agent.

     

    kind regards

    EOS.



  • 6.  Re: File System not found in RFC 2790

    Broadcom Employee
    Posted Mar 11, 2019 02:56 PM

    Hi Emilio,

     

    Windows Server 2012 or Windows Server 2012 R2?

    CA SystemEDGE 5.8.0 is not supported in Windows Server 2012 R2.

     

    CA SystemEDGE Platform Support Information - English - CA Technologies 

     

    Thanks,

    Silvio



  • 7.  Re: File System not found in RFC 2790

    Posted Mar 11, 2019 03:48 PM

    Silvio,

    It's Windows Server 2012. (not R2)

    according the link it's supported..

     

    thanks for your feedback!

    regards.

    EOS.



  • 8.  Re: File System not found in RFC 2790

    Broadcom Employee
    Posted Mar 12, 2019 10:03 AM

    Hi Emilio,

     

    it is not usual to have a hardDisk mapped to Drive B. Drive A and B are supposed to be floppyDisk.

    Do you have others Windows hosts where a hardDisk is mapped to Drive B? If positive, do you see it in the HOST-RESOURCE-MIB?

     

    Thanks,

    Silvio



  • 9.  Re: File System not found in RFC 2790

    Broadcom Employee
    Posted Mar 11, 2019 03:07 PM

    Hello Emilio,

     

    Additionally, I recommend you update to CA SystemEDGE 5.9, because CA SystemEDGE 5.8.0 is Out of Service from Nov, 01 2016.

     

    Thanks,
    Luis



  • 10.  Re: File System not found in RFC 2790

    Posted Mar 11, 2019 03:49 PM

    Thank you Luis for the recommendation, we will keep in mind the update.

     

    kind regards.

     

    EOS.



  • 11.  Re: File System not found in RFC 2790

    Posted Mar 13, 2019 10:13 AM

    Hi Emilio,

     

    I agree with Silvio. This could be related to the floppy-disk usual letters. If possible, try mapping it using a different one.

     

    Regards,

    Zacchi



  • 12.  Re: File System not found in RFC 2790
    Best Answer

    Broadcom Employee
    Posted Mar 13, 2019 12:42 PM

    Hi Emilio,

     

    By default drives A: and B: are filtered as they were traditionally reserved for Floppy Disks (removable storage).

    Within the sysedge.cf file you can comment out the following line and drives A: and B: will be enumerated:

     

    no_stats_floppy

     

    Regards,

    Luis



  • 13.  Re: File System not found in RFC 2790

    Posted Mar 13, 2019 03:30 PM

    Hi Luis,

    We will make that change and will inform the results.


    thanks for the help.

     

    greetings!

    EOS



  • 14.  Re: File System not found in RFC 2790

    Posted Mar 13, 2019 03:41 PM

    Luis,

    that worked! after the changes within the sysedge.cf file now it's possible see the File System B.

     

     

     

    Thanks all you guys for the help!

    greetings and have a nice day.

     

    EOS.



  • 15.  Re: File System not found in RFC 2790

    Broadcom Employee
    Posted Mar 13, 2019 03:45 PM

    Hi Emilio,

     

    You are welcome!

     

    Regards,

    Luis