DX NetOps

Mapping user defined fields in servicenow to Spectrum

  • 1.  Mapping user defined fields in servicenow to Spectrum

    Posted 05-07-2019 01:07 AM

    Is it possible to use the user defined fields in servicenow when creating incidents using Spectrum . I am trying to use the Spectrum -SNOW integration to update few custom fields in snow when creating the incidents , but for some reason the mapping doesn't work . The incident gets created and the out of the box fields gets mapped , but the U_ fields gets missed out .

     

    Did anyone try this ?