Why Firmware version not appear in Spectrum Asset Information.The MIBS already load and information is available when i'm queried in MIB Tools. Please help.
The fact that the info shows in MIB tools doesn't mean it should appear in the OneClick view - probably the model is not certified to get this information or the model type is incorrect on the device.
What device and Spectrum version do you have in your environment ?
Hi Cristi Mitrana,
Thanks for reply. Device version for firewall is Fortigate60C, 60D and the Spectrum version is 10.1.0.1.4
Please take a look at knowledge document KB000045787 located at https://comm.support.ca.com/kb/spectrum-nrmrunningfirmware-attribute-not-populating-for-some-device-models/KB000045787