data aggregator degraded

[Legacy User]

Hi All.
After upgraded the CA PM 3.0 to PM 3.6.4 everything looks normal in System Status except the data aggregator that has a degraded condition.

 

How can I know why the degraded condition and how can change it to normal??

 

before the upgrade the system health status was Good.

 

Thanks in advance!

 

greetings!

EOS

[Michael Poller]

Hi Emilio,

 

It's due to the Threshold Monitoring having become Disabled. Until it's Enabled again, no new Threshold based Events will be raised and the DA Degraded state will remain.

 

This Knowledge Base Article details how to enable it again.

 

Not getting any threshold events in CA Performance - CA Knowledge 

 

This section of the documentation also discusses how to enable it. It also discusses possible reasons for it having been disabled and how to resolve them.

 

Threshold Monitoring and Threshold Limiter Behavior - CA Performance Management - 3.6 - CA Technologies Documentation 

 

Hope that helps.

 

Thanks,

Michael

[Legacy User]

Hi Michael! thank you very much!

 

that worked for me, now the DA looks normal and system health is good.

 

 

Have a good day!

greetings

 

EOS

[Michael Poller]

Glad to hear it's resolved. Thanks for the update.